| Term 
 
        |                  The logical design phase refers to how the tasks are accomplished, including how the components work together and what each component does.   |  | Definition 
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        | Term 
 
        | Developing new systems in an environmentally sensitive way is becoming less and less an important consideration. |  | Definition 
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        | The use of virtual servers can help save energy and space. |  | Definition 
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        |                      Vendor proposals are typically evaluated in a two-phase process that includes a preliminary evaluation and a final evaluation.   |  | Definition 
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        | The system specifications are documented in a design report, which is the primary result of systems investigation. |  | Definition 
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        |                        Programming and software acquisition, user preparation, and site and data preparation are all part of the system design process.   |  | Definition 
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        | An organization may have to hire and train new IS personnel as part of the effort to implement a new information system. |  | Definition 
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        | A parallel start-up involves running the new system for one group of users while the rest of the users still run the old system. |  | Definition 
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        |                   One advantage of using cloud computing is easier management of information systems because everything is in one place on the Internet.     |  | Definition 
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        |                         Two advantages of cloud computing are improved security and increased availability of critical applications.   |  | Definition 
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        |                     Security is not an important consideration of logical design but comes later in the systems development process.   |  | Definition 
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        | During physical design, the characteristics of the hardware, software, database, telecommunications, personnel, and procedure and control specifications must be detailed. |  | Definition 
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        | Term 
 
        |                     Many organizations are turning to object oriented development because of its increased flexibility.   |  | Definition 
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        | Term 
 
        |            Increasingly, organizations are using virtualization to create a cold site that keeps applications and databases available on a virtual computer that can take over if a disaster renders the main information system inoperable.   |  | Definition 
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        |                 When a database fails, failover automatically switches applications and other programs that use the database to a redundant or replicated database so these is no interruption of service.   |  | Definition 
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        | The Environmental Protection Agency estimates that a 10 percent cut in data center electricity usage would be enough to power about a million U.S. homes every year. |  | Definition 
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        |                  Leasing of computer hardware has the advantage over purchasing in that there is no initial investment of funds and no risk of equipment obsolescence.   |  | Definition 
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        | In executing the Request for Proposal process to acquire hardware or software, the number of vendors considered is low during the preliminary evaluation and then increases as more is learned during the final evaluation. |  | Definition 
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        | One of the best approaches to evaluate hardware from different vendors is to rely on each vendor’s published benchmark test results. |  | Definition 
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        | Most application software for organizations is developed using internal resources than purchased. |  | Definition 
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        | An advantage of buying off-the-shelf software is that you have an opportunity to assess how well it meets your needs before purchasing it. |  | Definition 
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        | The commercial off-the-shelf development process involves the use of commonly available products from software vendors, combining the software into a finished system. |  | Definition 
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        | The Windows Server operating system provides virtualization tools that allow multiple operating systems to run on a single server.   |  | Definition 
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        | SaaS allows individuals or organizations to access needed software applications over the Internet |  | Definition 
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        |            With in-house developed software, the organization has no opportunity to reuse software they developed for another application.   |  | Definition 
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        | In some cases, organizations decide not to install the latest software because the amount of time and money to train employees is too much. |  | Definition 
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        | Data preparation may involve the conversion of old data files into a format that can be used by the new system |  | Definition 
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        | Unit testing is the testing of the entire system of programs. |  | Definition 
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        |                  During the testing phase, if the system testing is completed successfully, no further testing is needed.   |  | Definition 
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        | During unit testing, each program is tested with abnormal data to determine how it will handle problems. |  | Definition 
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        | The purpose of system design is to answer the question ____. |  | Definition 
 
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| a. | “How will the information system solve a problem?” |    |  | 
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        | Environmental design involves systems development efforts that ____. |  | Definition 
 
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| c. | result in systems that can be disposed of in a manner that does not negatively affect the environment |    |  | 
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        | The first of the systems implementation tasks is ____. |  | Definition 
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        | The process of readying managers, decision makers, employees, stakeholders, and others for the new system is called ____. |  | Definition 
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        | The process of physically placing the computer equipment on the site and making it operational is called ____. |  | Definition 
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        | A disadvantage of the purchasing of computer hardware is that ____.   |  | Definition 
 
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| there is a risk of equipment obsolescence |    |  | 
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        |                      ____ is an evaluation approach that compares systems operating under the same conditions.   |  | Definition 
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        | A possible benefit of a new system might include ____. |  | Definition 
 
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| d. | increased revenues associated with new customers |    |  | 
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        | A good contract for new computer equipment should include ____.   |  | Definition 
 
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| a. |  a dispute resolution process if something goes wrong |  
| b. | ownership and property rights of the new or modified system |  
| c. | contingency provisions in case something does not work as expected |  
| d. | all of the above D) ALL OF THE ABOVE
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        | From the purchaser’s perspective, a vendor’s standard contract for purchase of new computer hardware or software _____. |  | Definition 
 
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| c. | should  include details from the RFP specifying what is expected from the vendor |    |  | 
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        | A key system design tasks is____.   |  | Definition 
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        | Term 
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| a. | introduces important implementation considerations including security and backup procedures |    |  | 
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        |                     Called “on demand” computing, this approach requires an organization to ____.   |  | Definition 
 
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| b. | pay only for the computer power it uses |    |  | 
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        |                 When purchasing computer-related equipment via Internet auction, companies can ____.   |  | Definition 
 
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| b. | frequently purchase equipment at a 20 to 30 cents on the dollar |    |  | 
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        | In comparing the pros and cons of developing application software with internal resources versus buying off-the-shelf software, an advantage of off-the-shelf is ____. |  | Definition 
 
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| c. | the lead time to implement the software is greatly shortened |    |  | 
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        | An advantage of in-house developed software is ____. |  | Definition 
 
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| a. | meeting user and organizational requirements without customization |  
| b. | greater potential for providing competitive advantage |  
| c. | increased flexibility in terms of customization and change |  
| d. | all of the above |    |  | 
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| d. | shows how the program can and should be used |    |  | 
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        | Site preparation can include ____. |  | Definition 
 
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| c. | installing special wiring and air conditioning |    |  | 
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        |                   Installation of computer equipment typically involves this action ____.   |  | Definition 
 
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| a. | someone from the customer’s organization oversees the manufacturer as the equipment is installed |  
| b. | once the equipment is installed, someone performs several tests to ensure everything is working properly |  
| c. | the contract should be used to ensure that all equipment is delivered and installed |  
| d. | all of the above D) ALL OF THE ABOVE
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        | The testing of all related systems together is called ____. |  | Definition 
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        |                  ____ testing involves testing an incomplete or early version of the system   |  | Definition 
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        | The ____ approach is a form of system start-up that involves running the new system for one group of users, rather than all users. |  | Definition 
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| a. | is an old system that may have been patched or modified repeatedly over time |    |  | 
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        | A slipstream upgrade to a system ____. |  | Definition 
 
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| c. | can create entirely new bugs |    |  | 
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        | A combination of tools needed for programming with a programming language in one integrated package is called ____. |  | Definition 
 
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| c. | an integrated development environment |    |  | 
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        | The design of a new system is broken into two phases, ____________________ design and physical design. |  | Definition 
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        | When following the object-oriented design approach, you might want to design the sequence of events for performing some process.  The event sequence is also called a(n) ____________________. |  | Definition 
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        | The ____________________ is a document used to communicate an organization’s needs for hardware, software, or database systems to one or more vendors.   |  | Definition 
 
        | The Request For Proposal RFP
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        | Term 
 
        | ____________________ allows businesses to subscribe to Web-delivered application software by paying a monthly service charge or a per-use fee.   |  | Definition 
 
        | Software as a Service SaaS
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        | When start-up is finished, the system is ____________________.   |  | Definition 
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        |            One system start-up approach, known as ____________________ involves stopping the old system and starting the new system on a given data.   |  | Definition 
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        | A(n) ____________________ requiring identification numbers, passwords, and other safeguards is available with most systems to improve security and unauthorized use. |  | Definition 
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        | When users want to know more about a program or feature or what type of response is expected, they can activate the ____________________ of the system. |  | Definition 
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        | The process of anticipating and planning for disasters is called ____________________. |  | Definition 
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        | A duplicate, operational hardware system that is ready for use is an example of a ____________________. |  | Definition 
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        |             Whenever an application is run, an ____________________ is created that contains all changes to all files. |  | Definition 
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        | ____________________ are rules and procedures to maintain data security.   |  | Definition 
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        | ____________________ is an evaluation approach that involves expressing all the costs and benefits of a new system in monetary terms. |  | Definition 
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        | Near the end of the design stage, some organizations prohibit further changes in the design of the system in an approach called ____________________ design specifications. |  | Definition 
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        | A technical description that details system outputs, inputs, and user interfaces as well as all hardware, software, databases, telecommunications, personnel, and procedure components is contained in the ____________________ report. |  | Definition 
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        | A(n) ____________________ is a company that offers hardware, software, telecommunications systems, databases, IS personnel, or other computer-related resources. |  | Definition 
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        | The _______________ decision is whether to obtain the necessary software from internal or external sources. |  | Definition 
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        | ____________________ allows businesses to subscribe to Web-delivered application software by paying a monthly service charge or per-use fee. |  | Definition 
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        | The ____________________ software development technique allows programmers to develop programs that can run on computer systems that have different hardware and operating systems. |  | Definition 
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        | Term 
 
        | A(n) ____________________ combines the tools needed for programming with a programming language into one integrated package. |  | Definition 
 
        | integrated development environment   |  | 
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        | Term 
 
        | ____________________ is a set of written details used by computer operators to execute the program and by analysts and programmers to solve problems or modify programmers. |  | Definition 
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        | ____________________ is the process of readying managers, decision makers, employees, other users, and stakeholders for the new system |  | Definition 
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        | Term 
 
        | The location of the new system needs to be made ready, a process called ____________________. |  | Definition 
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        | Acceptance testing involves conducting any additional testing required by the ____________________. |  | Definition 
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        | ____________________ is a formal agreement the user signs stating that a phase of the installation or the complete system is approved. |  | Definition 
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