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Cis 3250
System analysis
30
Business
Undergraduate 3
02/25/2010

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Term
transaction processing system
Definition
an information system that captures and processes data about business transactions.
Term
management information system (MIS)
Definition
is an information system that provides for management-oriented reporting based on transaction processing and operations of the organization.
Term
decision support system (DSS)
Definition
is an information system that either helps to identify decision making opportunities or provides information to help make decisions.
Term
expert system
Definition
an information system that captures the expertise of workers and then simulates that expertise to the benefit of non-experts.
Term
communications and collaboration system
Definition
an information system that enables more effective communications between workers, partners, customers, and suppliers to enhance their ability to collaborate.
Term
office automation system
Definition
an information system that supports the wide range of business office activities that provide for improved work flow between workers.
Term
executive information system
Definition
a system designed for use by top management that has an easy to use graphical interface and the ability to “drill down” to lower levels of data as the need arises.
Term
stakeholder
Definition
any person who has an interest in an existing or proposed information system. Stakeholders can be technical or nontechnical workers. They may also include both internal and external workers.
Term
Information workers
Definition
those workers whose jobs involve the creation, collection, processing, distribution, and use of information.
Term
Knowledge workers
Definition
are a subset of information workers whose responsibilities are based on a specialized body of knowledge.
Term
System owner
Definition
an information system’s sponsor and executive advocate, usually responsible for funding the project of developing, operating, and maintaining the information system
Term
System user
Definition
a “customer” who will use or is affected by an information system on a regular basis – capturing, validating, entering, responding to, storing, and exchanging data and information.
Term
Capability Maturity Model
Definition
a standardized framework for assessing the maturity level of an organization’s information system development and management processes and products. It consists of five levels of maturity
Term
System life cycle
Definition
the factoring of the lifetime of an information system into two stages: (1) systems development, and (2) systems operation and maintenance.
Term
PIECES
Definition
the need to improve performance
the need to improve information (and data)
the need to improve economics, control costs, or increase profits
the need to improve control or security
the need to improve efficiency of people and processes
the need to improve service to customers, suppliers, partners, employees, etc.
Term
PIECES framework
Definition
Performance
Information
Economic
Control
Efficiency
Service
Term
Problem statement
Definition
a statement and categorization of problems, opportunities, and directives; may also include constraints and an initial vision for the solution. Synonyms include preliminary study and feasibility assessment.
Term
Constraint
Definition
any factor, limitation, or restraint that may limit a solution or the problem-solving process.
Term
Scope creep
Definition
a common phenomenon wherein the requirements and expectations of a project increase, often without regard to the impact on budget and schedule.
Term
Statement of work
Definition
a contract with management and the user community to develop or enhance an information system; defines vision, scope, constraints, high-level user requirements, schedule, and budget. Synonyms include project charter, project plan, and service-level agreement.
Term
Process modeling
Definition
a process-centered technique popularized by the structured analysis and design methodology that used models of business process requirements to derive effective software designs for a system.
Term
Data modeling
Definition
a data-centered technique used to model business data requirements and design database systems that fulfill those requirements.
Term
Object Modeling
Definition
a technique that attempts to merge the data and process concerns into singular constructs called objects. Object models are diagrams that document a system in terms of its objects and their interactions.
Term
RAD Rapid
Definition
a system development strategy that emphasizes speed of development through extensive user involvement in the rapid, iterative, and incremental construction of series of functioning prototypes of a system that eventually evolves into the final system.
Term
Model Driven analyisis
Definition
a problem-solving approach that emphasizes the drawing of pictorial system models to document and validate both existing and/or proposed systems. Ultimately, the system model becomes the blueprint for designing and constructing an improved system.
Term
Object-Oriented Approach
Definition
integrates data and process concerns into objects
Object – the encapsulation of the data (called properties) that describes a discrete person, object, place, event, or thing, with all the processes (called methods) that are allowed to use or update the data and properties. The only way to access or update the object’s data is to use the object’s predefined processes.
Term
Accelerated systems analysis
Definition
approaches emphasize the construction of prototypes to more rapidly identify business and user requirements for a new system.
Term
Rapid architected analysis
Definition
an approach that attempts to derive system models (as described earlier in this section) from existing systems or discovery prototypes.
Term
Fact-finding
Definition
he process of collecting information about system problems, opportunities, solution requirements, and priorities
Term
transaction processing system (TPS)
management information system (mis)
decision support system (DSS)
communications and collaboration system
expert system
office automation system
executive information system
Definition
these are the 7 types of information systems
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