Term
| Electronic commerce (e-commerce EC) |
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Definition
| describes the buying, selling, transferring or exchanging of products, services or information via computer networks including the Internet. |
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Definition
| is a broader definition of EC, including buying and selling of goods and services and also servicing customers collaborating with partners conducting e-learning and conducting electronic transactions within an organization. |
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| organizations are purely physical organizations. |
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| are companies that are engaged only in EC. (Also called pure play) |
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| organizations are those that conduct some e-commerce activities yet their business is primarily done in the physical world. i.e. partial EC. |
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| Business-to-consumer (B2C) |
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Definition
| the sellers are organizations and the buyers are individuals. |
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| Business-to-business (B2B) |
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| both the sellers and buyers are business organizations. |
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| Consumer-to-consumer (C2C) |
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Definition
| an individual sells products or services to other individuals. |
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| Business-to-employee (B2E) |
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Definition
| An organization uses e-commerce internally to provide information and services to its employees. Companies allow employees to manage their benefits, take training classes electronically; buy discounted insurance, travel packages, and event tickets. |
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| the use of Internet Technology in general and e-commerce in particular to deliver information about public services to citizens (called Government-to-citizen [G2C EC]), business partners and suppliers (called government-to-business [G2B EC]), |
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| Mobile Commerce (m-commerce) |
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Definition
| refers to e-commerce that is conducted in a wireless environment. For example, using cell phone to shop over the Internet. |
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| is a competitive process in which either a seller solicits consecutive bids from buyers or a buyer solicits consecutive bids from sellers. |
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| Sellers use a forward auction |
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Definition
| as a channel to many potential buyers. Note that |
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Definition
| one buyer, usually an organization, wants to buy a product or a service. The buyer posts a request for quotation (RFQ) on its Web site or on a third-party Web site. The RFQ contains detailed information on the desired purchase. Suppliers study the RFQ and submit bids, and the lowest bid wins the auction. |
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| manufacturers or retailers sell directly to customers. |
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| Electronic tendering system |
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Definition
| businesses (or governments) request quotes from suppliers uses B2B (or G2B) with reverse auctions. Image above is the Hong Kong Governments electronic tending system homepage. |
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Definition
| customers decide how much they want to pay. Image above is William Shatner, Pricelines spokesman. |
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| customers specify a need and an intermediary compares providers and shows the lowest price. Note: clicking on the images will take you to the respective Web pages. |
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| Vendors ask partners to place logos or banners on partners site. If customers click on logo, go to vendors site, and buy, then vendor pays commission to partners. |
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| receivers send information about your product to their friends. |
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| small buyers aggregate demand to get a large volume; then the group conducts tendering or negotiates a lower price. |
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| companies run auctions of various types on the Internet. |
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| customers use the Internet to self-configure products or services. |
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| company offers deep price discounts. |
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| only members can use the services provided. |
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| is a Web site that represents a single store. |
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| are collections of individual shops under a single Internet address. |
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| involves conducting banking activities from home, a place of business, or on the road instead of at a physical bank location. |
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| are dedicated only to Internet transactions. |
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| involves customers accessing services via the Web. |
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| is an attempt to disseminate information in order to influence a buyer-seller transaction. |
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| are simply electronic billboards. |
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| appears in front of the current browser window. |
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| appears underneath the active window. |
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| asks consumers to give their permission to voluntarily accept online advertising and e-mail. |
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| refers to online word-of-mouth marketing. |
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| occurs when manufacturers disintermediate their channel partners, such as distributors, retailers, dealers, and sales representatives, by selling their products directly to consumers, usually over the Internet through electronic commerce. |
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| is a process in which a company integrates its offline and online channels. |
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| involves finding the product to be shipped; packaging the product; arrange for speedy delivery to the customer; and handle the return of unwanted or defective products. |
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| are Web sites devoted to user-driven content. |
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| hosts an online database of user-generated reviews of local businesses. |
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| is a web browser plugin that allows its users to discover and rate webpages, photos, videos, and news articles. |
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| is a video entertainment community and live webcam social network. The site allows users to create personal profiles, post pictures, upload videos, and chat with the site's other users through a live webcam chat feature. |
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| In the sell-side marketplace |
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Definition
| organizations sell their products or services to other organizations Electronically from their own Web site and/or from a third-party Web site. |
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| have many buyers and many sellers. |
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| connect buyers and sellers in a given industry. |
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| connect buyers and sellers across many industries and are used mainly for MRO materials. |
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Definition
| needed services such as temporary help or extra office space are traded on an as-needed basis. |
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Term
| Electronic payment systems |
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Definition
| enable you to pay for goods and services electronically. |
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Definition
| are similar to paper checks and are used mostly in B2B. |
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Definition
| allow customers to charge online payments to their credit card account. |
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| are the B2B equivalent of electronic credit cards and are typically used for unplanned B2B purchases. |
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| allow you to store a fixed amount of prepaid money and then spend it as necessary. |
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Definition
| contain a chip called a microprocessor that can store a considerable amount of information and are multipurpose can be used as a debit card, credit card or a stored-value money card. |
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| Person-to-person payments |
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Definition
| are a form of e-cash that enables two individuals or an individual and a business to transfer funds without using a credit card. |
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Definition
| ecommerce provides opportunities for businesses and employers to track individual activities on the WWW using cookies or special spyware. This allows private/personal information to be tracked, compiled, and stored as an individual profile. This profile can be used or sold to other businesses for target marketing or by employees to aide in personnel management decisions (i.e., promotions, raises, layoffs). |
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| i.e. stocks, investments, business opportunities, auctions. |
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| refers to the practice of registering domain names solely for the purpose of selling them later at a higher price. |
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| is a practice of registrants using the five-day "grace period" at the beginning of a domain registration to profit from pay-per-click advertising. |
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Definition
| when and where (and in some cases whether) electronic sellers should pay business license taxes, franchise fees, gross-receipts taxes, excise taxes,
etc. |
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Definition
| protecting intellectual property in e-commerce and enforcing copyright laws is extremely difficult. |
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