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Chapters 5-10
exam 2
70
Business
Undergraduate 2
02/26/2012

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Term
Planning
Definition
coping with uncertainty by formulating future courses of action to achieved specified results
Term
Planning & Strategic Management
Definition
1.Establish the organization's mission and vision
2.Formulate the grand strategy
3.Formulate the strategic plans, then the tactical and operational plans
4.Implement the strategic plans
5.Control the strategy
Term
How Planning Helps you
Definition
1.Helps you check on your progress
2.Helps you coordinate activities
3.Helps you think ahead
4.Helps you cope with uncertainty
Term
Four basic strategy types
Definition
Defenders, Prospectors,Analyzers, Reactors
Term
Defenders
Definition
experts at producing and selling narrowly defined products
Term
Prospectors
Definition
focus on developing new products and in seeking out new markets, rather than waiting for things to happen
Term
Analyzers
Definition
let other organizations take the risks of product development and marketing and then imitate what seems to work best
Term
Reactors
Definition
make adjustments only when finally forced to by environmental pressures
Term
adaptive cycle
Definition
businesses are continuously cycling through decisions about three kinds of business problems : (1) entrepreneurial, (2) engineering, and (3) administrative
Term
Making plans
Definition
Mission statement--> Vision statement--> Strategic Planning--> Tactical Planning--> Operational planning
Term
Mission statement
Definition
expresses the purpose of the organization
Term
Vision statement
Definition
long-term goal describing "what" an organization wants to become; clear sense of the future and the actions needed to get there
Term
Strategic Planning
Definition
determine what the organization's long-term goals should be for the next 1-5 years with the resources they expect to have available
Term
Tactical Planning
Definition
determine what contributors their departments or similar work units can make during the next 6-24 months
Term
Operational Planning
Definition
determine how to accomplish specific tasks with available resources within the next 1-52 weeks
Term
Goals
Definition
specific commitment to achieve a measurable result within a stated period of time(objective) , strategic,tactical,operational
Term
Strategic goals
Definition
set by and for top management and focus on objectives for the organization as a whole
Term
Tactical goals
Definition
set by and for middle managers and focus on the actions needed to achieve strategic goals
Term
Operational goals
Definition
set by and for first-line managers and are concerned with short-term matters associated with realizing tactical goals.
Term
SMART goals
Definition
Specific
Measurable
Attainable
Results-oriented
Target dates
Term
Action plan
Definition
defines the course of action needed to achieve the stated goal
Term
Operating plan
Definition
designed for a 1-year period, defines how you conduct your business based on the action plan, and identifies clear targets such as revenue, cash flow, and market share
Term
Standing Plans
Definition
plans developed for activities that occur repeatedly over a period of time, consists of policies, procedures, and rules
Term
policy
Definition
outlines the general response to a designated problem or situation
Term
Procedure
Definition
outlines the response to a particular problem or circumstances
Term
Rule
Definition
designates specific required action
Term
Single-use plans
Definition
plans developed for activities that are not likely to be repeated in the future
Term
program
Definition
encompasses a range of projects or activities
Term
project
Definition
plan of less scope and complexity than a program
Term
What is MBO
Definition
1.Jointly set objectives
2.Develop action plan
3.Periodically review performance
4.Give performance appraisal and rewards, if any
Term
The Planning/Control Cycle
Definition
1.Make the plan
2.Carry out the plan
3.Control the direction by comparing results with the plan
4.Control the direction by taking corrective action in two ways
-Correcting deviations
-Improving future plans
Term
strategy
Definition
large-scale action plan that sets the direction for an organization
Term
strategic management
Definition
process that involves managers from all parts of the organization in the formulation and the implementation of strategies and strategic goals
Term
Why strategic management and planning are important
Definition
provide direction and momentum, encourage new ideas, develop a sustainable competitive advantage
Term
Sustainable competitive advantage occurs when an organization can stay ahead in what four areas?
Definition
Being responsive to customers, innovation,quality,effectiveness
Term
strategic positioning
Definition
attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. "performing different activities from rivals or performing similar activities in different ways"
Term
Growth strategy
Definition
involves expansion-as in sales revenues market share, number of employees, or number of customers
Term
stability
Definition
involves little or no significant change
Term
defensive
Definition
involved reduction in the organizations efforts, retrenchment
Term
strategy formulation
Definition
process of choosing among different strategies and altering them to best fit the organizations needs
Term
strategy implementation
Definition
putting strategic plans into effect
Term
strategic control
Definition
consists of monitoring the execution of strategy and making adjustments, if necessary; engage people, keep it simple, stay focused, keep moving
Term
competitive advantage
Definition
means gaining information about one's competitors' activities so that you can anticipate their moves and react appropriatley
Term
environmental scanning
Definition
careful monitoring of an organization's internal and external environments to detect early signs of opportunities and threats that may influence the firm's plans
Term
organizational strengths
Definition
skills and capabilities that give the organization special competencies and competitive advantages in executing strategies in pursuit of its mission
Term
organizational weaknesses
Definition
drawbacks that hinder an organization in executing strategies in pursuit of its mission
Term
organizational opportunities
Definition
environmental factors that the organization may exploit for competitive advantage
Term
organizational threats
Definition
environmental factors that hinder an organization's achieving a competitive
Term
internal strengths
Definition
attention to detail and a frugality that shuns waste of every kind
Term
internal weaknesses
Definition
parts were supplied by outside companies rather than trusted traditional suppliers
Term
external opportunities
Definition
stressed commitment to customers, still ranks high in quality
Term
trend analysis
Definition
hypothetical extension of a past series of events into the future
Term
contingency planning
Definition
creation of alternative hypothetical but equally likely future conditions, also called scenario planning and scenario analysis
Term
Porters 5 Competitive Forces
Definition
1.Threat of new entrants
2.Bargaining power of suppliers
3.Bargaining power of buyers
4.Threat of substitute products or services
5.Rivalry among competitors
Term
porters 4 competitive strategies
Definition
1.Cost leadership
2.Differentiation
3.Cost-focus
4.Focused-differentiation
Term
cost-leadership strategy
Definition
keep the costs,and hence prices, of a product or service below those of competitors and to target a wide market
Term
Differentiation strategy
Definition
offer products that are of unique and superior value compared to those of competitors but to target a wide market
Term
cost-focus strategy
Definition
keep the costs of a product below those of competitors and to target a narrow market
Term
focused-differentiation
Definition
offer products that are of unique and superior value compared to those of competitors and to target a narrow market
Term
single-product strategy
Definition
company makes and sells only on product within its market,benefit-focus, risk vulnerability
Term
diversification
Definition
operating several businesses under one ownership that are not related to one another, related unrelated
Term
reduced risk
Definition
because more than one product
Term
management efficiencies
Definition
administration spread over several businesses
Term
synergy
Definition
the sum is greater than the parts
Term
BCG matrix
Definition
a means of evaluating strategic business units on the basis of (1) their business growth rates and (2) their share of the market
Term
Execution
Definition
consists of using questioning, analysis, and follow-through in order to mesh strategy with reality, align people with goals, and achieve results promised , central part of any company's strategy
Term
people
Definition
consider who will benefit you in the future
Term
strategy
Definition
consider how success will be accomplished
Term
operations
Definition
consider what path will be followed
Term
Building a foundations of execution
Definition
1.know your people and your business
2.Insist on realism
3.set clear goals and priorities
4.follow through
5.reward the doers
6.expand the capabilities
7.know yourself
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