Term
| Six different sources of software: |
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Definition
| information technology service firms, packaged software providers, vendors of enterprise solution software, cloud computing, open-source software, and the organization itself when it develops software in-house – pg 27 |
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Term
| First administrative information system |
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Definition
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Term
| Why do companies outsource? |
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Definition
| Cost, to overcome operational issues, or management does not want to be involved in managing information systems – pg 28 |
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Term
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Definition
| off the shelf software that cannot be modified – pg 31 |
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Term
| What percentage of an organization’s needs do most off the shelf software fulfill? |
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Definition
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Term
| What are the benefits of Enterprise Resource Planning Systems (ERP)? |
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Definition
| Single respository of data and flexibility of modules – pg 31 |
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Term
| What are the disadvantages of Enterprise Resource Planning Systems (ERP)? |
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Definition
| They are complex and can be expensive – pg 31 |
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Term
| What are the top three reasons to go with cloud computing? |
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Definition
| Free internal IT staff, gaining access to applications faster than internally developing them, and achieving lower cost access to corporate quality applications – pg 32 |
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Term
| How do people make money on Open Source Software? |
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Definition
| By providing maintenance and offering different versions for cost – pg 33 |
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Term
| What are the most common criteria for Off the Shelf software? |
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Definition
| Vendor support, viability of vendor, cost, functionality, flexibility, documentation, response time, and ease of installation – pg 34 |
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Term
| What are the four approaches to reuse? |
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Definition
| Ad-hoc, facilitated, managed, and designed – pg 38 |
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Term
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Definition
| The provision of computing resources, including applications, over the internet, so customers do not have to invest in the computing infrastructure needed to run and maintain the resources - pg 32 |
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Term
| What is Request for Proposal (RFP)? |
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Definition
| A document provided to vendors to ask them to propose hardware and system software that will meet the requirements of a new system - pg 35 |
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Term
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Definition
| The use of previously written software resources, especially objects and components, in new applications - pg 36 |
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Term
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Definition
| The practice of turning over responsibility for some or all of an organization's information systems applications and operations to an outside firm - pg 28 |
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Term
| What is Enterprise Resource Planning (ERP)? |
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Definition
| A system that integrates individual traditional business functions into a series of modules so that a single transaction occurs seamlessly within a single information system rather than several separate systems - pg 31 |
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