Term
| of shared beliefs and values that develops within an organization and guides the behavior of its members |
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Definition
| organizational culture is the system |
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| underlying beliefs shared by members of the organization and that influence their behavior |
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| uses symbols to establish and maintain a desired organizational culture |
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| is based on pluralism and operates with respect for diversity in the workplace |
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| a multicultural organization |
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| is the process of aligning structures and cultures to best serve mission, strategy and objectives |
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| is an organizational form based on logic, order and formal authority |
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| has centralized authority, many rules and procedures, a clear-cut division of labor, narrow spans of control and formal coordination |
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| is decentralized with fewer rules and procedures, more open divisions of labor, wide spans of control, and more personal coordination |
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| a work unit or smaller component within a larger organization |
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| the degree of difference between subsystems in an organization |
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| is the level of coordination achieved between subsystems in an organization |
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| a related group of tasks that together create a value for the customer |
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| systematically analyzes work processes to design new and better ones |
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| identifies and evaluates core processes for their performance contributions |
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