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Chapter 9
Market Segmentation, Targeting and Positioning
10
Management
Undergraduate 3
10/28/2012

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Term
Market Segmentation
Definition
Involves aggregating prospective buyers into groups, or segments, that 1. Have common needs and 2. will respond similarly to a marketing action.
Term
Market Segments
Definition
are the relatively homogeneous groups of prospective buyers that result from the buyers that result from the market segmentation process.
Term
Product Differentiation
Definition
Market strategy that involves a firm using different marketing mix activities to help consumers perceive the product as being different and better than competing products.
Term
Usage Rate
Definition
is the quantity consumed or patronage (store visits) during a specific period also called "frequency marketing".
Term
80/20 Rule
Definition
Concept that suggests 80 percent of a firms sales are obtained from 20 percent of its customers.
Term
Market-Product Grid
Definition
Framework to relate the market segments of potential buyers to produce offered or potention marketing actions by an organization.
Term
Syngery Analysis
Definition
Seeks growth opportunities by finding the optimum balance between marketing efficiencies vrs production efficiencys.
Term
Product Positioning
Definition
place and offering occupies in consumers minds on important atributes relative to competitive products.
Term
Product Repositioning
Definition
changing the place an offering occupies in consumers mind relative to competitive products.
Term
Perceptual Map
Definition
means of displaying or graphing in two dimensions the location of products or brands in the minds of consumers to enable a manager to see how consumers perceive competing products or brands and then take marketing actions.
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