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Chapter 9
Communicating in Groups
26
Communication
Undergraduate 2
09/18/2012

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Term
healthy group
Definition
a group characterized by ethical goals, interdependence, cohesiveness, productive norms, accountability, and synergy
Term
group
Definition
a collection of three or more people who interact and attempt to influence each other in order to accomplish a common purpose
Term
group communication
Definition
all the verbal and nonverbal messages shared with or among members of the group
Term
interdependent group
Definition
group in which members rely on each other's skills and knowledge to accomplish the group goals
Term
cohesiveness
Definition
force that brings group members closer together
Term
team-building activities
Definition
activities designed to build rapport and develop trust among members.
Term
norms
Definition
expectations for the way group members will behave while in the group
Term
ground rules
Definition
prescribed behaviors designed to help the group meet its goals and conduct its conversations
Term
accountability
Definition
group members being held responsible for adhering to the group norms and working toward the group's goal
Term
synergy
Definition
the multiplying force of a group working together that results in a combined effort greater than any of the parts
Term
forming
Definition
the initial stage of group development characterized by orientation, testing, and dependence
Term
storming
Definition
the stage of group development characterized by conflict and power plays as members seek to have their ideas accepted and to find their place within the group's power structure
Term
groupthink
Definition
a deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure to conform
Term
norming
Definition
the stage of group development which the group solidifies its rules for behavior, resulting in greater trust and motivation to achieve the group goal
Term
performing
Definition
the stage of group development when the skills, knowledge, and abilities of all members are combined to overcome obstacles and meet goals successfully
Term
adjourning
Definition
the stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed
Term
family
Definition
a group of intimates who through their communication generates a sense of home and group identity, complete with strong ties of loyalty and emotion, and experiences a history and a future
Term
social friendship group
Definition
a group comprised of friends who have a genuine concern about each other's welfare and enjoy spending time together
Term
suport group
Definition
a group comprised of people who come together to bolster each other by providing encouragement, honest feedback, and a safe environment for expressing deeply personal feelings about a problem common to the members
Term
interest group
Definition
a group comprised of individuals who come together because they share a common concern, hobby, or activity
Term
service group
Definition
a group comprised of individuals who come together to perform hands-on charitable works, or to raise money to help organizations that perform such work
Term
work group
Definition
a collection of three of more people formed to solve a problem
Term
work group goals
Definition
a future state of affairs desired by enough members of the group to motivate the group to work toward its achievement
Term
heterogeneous group
Definition
group in which various demographics, levels of knowledge, attitudes, and interests are represented
Term
homgeneous groups
Definition
group in whih members have a great deal of similarity
Term
group dynamics
Definition
the way a group interacts to achieve its goals
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