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Chapter 9
New-Product Development and Product Life-Cycle Strategies
25
Marketing
Undergraduate 1
05/23/2011

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Term
New Product Development
Definition
Refers to original products, product improvements, product modifications, and new brands developed from the firm's own research and development.

New products are a key source of growth.
New products are risky.
90% of all products introduced to America fail.
Companies lose an estimated 20 to 30 billion dollars on failed food products alone.
Term
Reasons for New product Failure (9 main reasons)
Definition
1. Overestimation of market size
2. Poor design
3. Incorrect Positioning
4. Wrong timing
5. Priced too high
6. Ineffective promotion
7. Management Influence
8. High Development Costs
9. Competition
Term
Major Stages in New-Product Development
(8 main stages)
Definition
1. Idea generation
2. Idea screening
3. Concept development and testing
4. Marketing strategy and development
5. Business analysis
6. Product development
7. Test marketing
8. Commercialization
Term
Idea Generation: 2 Sources, Internal and External
Definition
Internal: Refers to the company's own formal research and development management and staff, and intraprenuerial programs.

External Sources: refers to sources outside of the company such as customers, distributors, competitors, suppliers, and outside design firms.

Dorito’s recently asked consumers to come up with a new flavor and new advertising. The Classic Mini Cooper brand was running Mini Mania’s the “Awesome New Product” Idea Contest. The grand prize winner received a 25 percent off promo code! Two second place winners will receive 15 percent off promo codes.
Lego enthusiasts: architects, engineers, designers.
Microsoft: “windows 7 was my idea”
Steve Jobs: “you can’t ask people what they want if it’s around the next corner”
Domino’s new campaign
Term
New Product Development Process:

Product Idea
Product Concept
Product Image
Definition
Product Idea: is an idea for a possible product that the company can see itself offering to the market

Product Concept: is a detailed version of the idea stated in meaningful consumer terms

Product Image: is the way consumers perceive an actual or potential product
Term
Concept Development and Testing
Definition
Concept testing refers to testing new-product concepts with groups of target consumers

Think of a new Electric Car ad:
100% electric
Acceleration to 60 mph in 4 seconds
250 miles per charge
1 penny per mile to power
But how to go from here to commercialization?
Term
New Product Development Process: Market Strategy Development:

Test Marketing
Definition
Test marketing is the stage at which the product and marketing program are introduced into more realistic marketing settings

Provides the marketer with experience in testing the product and entire marketing program before full introduction
Term
New Product Development Process:Marketing Strategy Development
To Test or not to Test:
Definition
When Firms test market:
New Product with large investment
Uncertainty about product or Marketing Program

When Firms may not test:
Simple line extension
Copy of competitor product
Low Costs
Management confidence

It is always better to test than not to test. Data/Numbers speak for themselves
Term
New Product Development Process:
Commercialization
Definition
When to launch
Where to launch
Planned Market roll out
Term
Product Life Cycle
Definition
Product Development
Introduction
Growth
Maturity
Decline

Examples?
Term
Product Development
Definition
Sales are zero and investment costs mount
Term
Introduction
Definition
Slow sales growth and profits are non existent
Term
Growth
Definition
Rapid market acceptance and increasing profits
Term
Maturity
Definition
Slow down in sales growth, profits level off or decline
Term
Decline
Definition
Sales fall off and profits drop
Term
Fads
Definition
are temporary periods of unusually high sales driven by consumer enthusiasm and immediate product or brand popularity

Product lifecycle graph looks like a triangle

Examples:
Ferbies
Beanie Babies
Pet Rock
Giga Pets, Tomagatchi
Term
Product Life Cycle Strategies: Style
Definition
is a basic and distinctive mode of expression.

Describe Graph
Term
Product Life cycle strategies: Fashion
Definition
is a currently accepted popular style in a given field.

Graph: less harsh than a fad
Term
Product Life Cycle Strategies: Fads
Definition
temporary period of unusually high sales driven by consumer enthusiasms and immediate product or brand popularity (low carb diet)

Graph is a triangle
Term
Product Life Cycle Strategies: Introduction Stage
Definition
Slow Sales Growth
Little or no profit
High distribution and promotion expense
Term
Product Life Cycle Strategies: Growth
Definition
-Sales Increase
-New Competitors enter the market
-Price stability or decline to increase volume
-Consumer education
-Profits increase
-Promotion and manufacturing costs gain economies of scale
Term
Economies of scale:
Definition
Buy in bulk, wholesale
Term
Product Life Cycle Strategies: Maturity
Definition
-Slow down in sales
- Many Suppliers
- Substitue Products
-Overcapacity leads to competition
- Increased Promotion and R&D support sales and profits

Cars are very mature products so companies are always coming up with new models and features.
Term
Product Life Cycle Strategies: Maturity Stage Modifying Strategies
Definition
-Market Modifying
-Product Modifying
-Marketing Mix Modifying

This link is for 1000 Uses of Glad Web site. It is described below, and in the book, as a way to modify the product.

In modifying the market, the company tries to increase the consumption of the current product. It may look for new users and new market segments. The manager may also look for ways to increase usage among present customers. The company might also try modifying the product—changing characteristics such as quality, features, style, or packaging to attract new users and to inspire more usage. It can improve the product’s styling and attractiveness. It might improve the product’s quality and performance—its durability, reliability, speed, taste.
Term
Product Life Cycle Strategies: Decline Stage
Definition
Maintain the Product
Harvest the Product
Drop the product
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