Shared Flashcard Set

Details

Chapter 9
Marketing Final
55
Marketing
Undergraduate 2
06/08/2009

Additional Marketing Flashcards

 


 

Cards

Term
Product Management
Definition
More important than ever today because product life cycle is faster than ever today.
Term
Product Planning Includes
Definition
Attributes,branding,packaging,labeling and product support services.
Term
Objective and Strategies for individual Products
Definition
Introduces new products
Breath new life in mature products
Term
Objectives and strategies for multiple products
Definition
product line
product mix
Term
Product line
Definition
a company total product offering that satisfy a single need
Term
Product mix
Definition
all of the products that a company offers.
Term
Product line Strategies
Definition
Full line vs. limited line strategies
upward,downward, or two -way line stretch
filling out or contracting a product line
Term
Product mix strategies
Definition
Width of Product mix
Length of Product mix
Depth of Product mix
Consistency of Product mix
Term
Full line Strategy
Definition
offers a large # of variations
Term
Limited Line Strategy
Definition
offers fewer versions of a product
Term
Upward line stretch
Definition
adds new items-higher priced and claiming more quality,

*Banana Republic and the Gap
Term
Downward line stretch
Definition
augments a line by adding items at the lower end

* Gap and Old Navy
Term
two-way stretch
Definition
adds products at both the upper and lower ends.

* Banana Republic-Gap-Old Navy
Term
Filling Out strategy
Definition
adding sizes or styles not previously available in the product category
Term
Width of Product mix
Definition
the number of different product lines a company offers
Term
Length of Product mix
Definition
the # of items in a product line
Term
Depth of the Product mix
Definition
the # of version offered for each product in a product line.
Term
Consistency
Definition
how closely related are product lines are
Term
Product Quality
Definition
the overall ability of a product to satisfy expectations
Term
Total Quality Management
Definition
a company wide dedication to continuous improvement
Term
ISO 9000
Definition
A voluntary quality standard set up by the international organization for standardization.
Term
ISO 14000
Definition
environmental management aimed at minimizing harmful effects on the environment
Term
Six sigma
Definition
A process whereby firms work to limit products defects to 3.4 per million or fewer.
Term
Adding Quality to Marketing mix:Product
Definition
Improves customer service
Term
Adding Quality To Marketing Mix:Place
Definition
On time delivery
Term
Adding Quality to Marketing Mix:Price
Definition
lower price, but not quality
Term
Adding Quality to Marketing Mix:Promotion
Definition
give customers info when and where they want or need it.
Term
The Product life cycle
Definition
The introduction Stage
The growth stage
The maturity stage
The decline stage
Term
The Introduction Stage
Definition
First stage in the product life cycle
-Slow growth-selective distribution,promote product trial
-goal is to get first time buyers to by the product
-no profit during this stage
Term
The Growth Stage
Definition
product is accepted and sales increase rapidly
-goal encourage brand loyalty
-may offer new versions of the product
-more intensive distribution
-Reduce amount spent on promotion
Term
The Maturity Stage
Definition
longest stage-can last for decades or longer
-sales peak and profit margins narrow
-diversify board
-reduced price because of competition
-more intensive distribution
-more money spent on promotion
-want to encourage brand switching.
Term
The decline Stage
Definition
Sales decrease as customers needs change, market begins to shrink, Companies have to decide to keep product or not,prices are lowered, offer less versions of the product, go back to selective distribution, reduced promotion to a minimum level.
Term
Creating Product Identity:Branding Decisions-Brand
Definition
A unique element that identifies a firms products
Term
A good Brand Name
Definition
Is memorable, positions a product by conveying a image or personality, easy to say spell read and remember, fits target market its product benefits and as well as legal requirements, tells what a product does,
Term
Brands advantages:Seller
Definition
1.Tells a story-helps people to remember and makes a connection
2.Offers Legal Protection
3.Help to segment markets
Term
Brand Advantages:Buyers
Definition
Helps with product identification
Help with product quality
Term
Trademarks
Definition
Legal term for a brand name, brand mark, or trade character.
Symbol in the US is ®
Common law protection
Term
Common law Protection
Definition
a firm that has use of the name and has established it over a period of time will be protected.
Term
The importance of branding
Definition
Brand Equity
Brand Meaning
Competitive advantage
Brand extensions
Term
Brand Equity
Definition
the overall value of the brand, the effect the brand has over a generic version

*Coke has the highest brand equity in the world
Term
Brand Meaning
Definition
the beliefs and associations that a consumer has about a brand
Term
Competitive Advantage
Definition
larger market share higher prices wider profit margins.
Term
Brand Extension
Definition
new product with the same brand name
Term
Generic Brand
Definition
no branding
Term
Licensing
Definition
when one company sells the right to use their brand name for a specific purpose, for a specific period of time
Term
Co-branding
Definition
when two brands are combined
Term
Packaging
Definition
provides info, help with storage and use
Term
UPC
Definition
National system of product identification
Term
Venture Teams
Definition
specialist from different areas who work on new product development
Term
Skunk wars
Definition
a small isolated group that work at remote location on new product development. Minimal supervision
Term
Branding Strategies
Definition
Individual brands vs. Family brands
National and Store Brands
Generic Brands
Licensing
Co-branding
Term
Individual Branding Strategy
Definition
Market multiple items under the same brand name
Term
Family Branding Strategy
Definition
a brand that a group of individual products or individual brand shares
Term
National Brand
Definition
Brand owned by the manufacturer of the product
Term
Store Brands
Definition
private-label brands are the retail store's or chain exclusive trade name
Supporting users have an ad free experience!