Shared Flashcard Set

Details

chapter 9 flash cards
communication skills
6
Business
10th Grade
01/30/2012

Additional Business Flashcards

 


 

Cards

Term
communication
Definition
the act of exchanging information
Term
active listening
Definition
absorbing what another person is saying and responding to the person's concerns
Term
nonverbal cues
Definition
pieces of information acquired by observing rather than listening to other people
Term
memos
Definition
used to communicate with people within the same company
Term
business letters
Definition
the recipient's name and address, the purpose of the letter, and the name and job title of the sender.
Term
report
Definition
documents that provide a lot of information on a particular topic.
Supporting users have an ad free experience!