Term
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Definition
| the act of exchanging information |
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Term
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Definition
| absorbing what another person is saying and responding to the person's concerns |
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Term
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Definition
| pieces of information acquired by observing rather than listening to other people |
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Term
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Definition
| used to communicate with people within the same company |
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Term
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Definition
| the recipient's name and address, the purpose of the letter, and the name and job title of the sender. |
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Term
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Definition
| documents that provide a lot of information on a particular topic. |
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