Term
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Definition
| conducting business activities electronically over computer networks such as the Internet, extranets, and corporate networks |
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Term
| Example of B2B e-commerce company |
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Definition
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Term
| Example of B2C e-commerce |
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Definition
| Amazon, Dell uses same model |
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Term
| Example of C2C e-commerce |
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Definition
| Ebay, Craigslist, Bidzcom, Tradus |
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Term
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Definition
| the use of information and communications technology to simplify the sharing of information, speed formerly paper-based processes, and improve the relationship between citizens and government |
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Term
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Definition
| someone using your personally identifying information without your permission to commit fraud or other crimes |
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Term
| electronic retailing (e-tailing) |
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Definition
| the direct sale from business to consumer through electronic storefronts, typically designed around an electronic catalog and shopping cart model |
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Term
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Definition
| a single Web site that offers many products and services at one Internet location |
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Term
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Definition
| an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations |
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Term
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Definition
| the identification of specific markets to target them with advertising messages |
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Term
| technology-enabled relationship management |
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Definition
| occurs when a firm obtains detailed information about a customer's behavior, preferences, needs, and buying patterns and uses that information to set prices, negotiate terms, tailor promotions, add product features, and otherwise customize its entire relationship with that customer |
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Term
| electronic bill presentment |
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Definition
| a method of billing whereby a vendor posts an image of your statement on the Internet and alerts you by e-mail that your bill has arrived |
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Term
| Examples of online real estate services |
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Definition
| loanexa, redfin, terabitz, trulia, zillow, fha anonymous |
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Term
| advantages of electronic and mobile commerce |
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Definition
- reduce costs
- speed the flow of goods and information
- increase accuracy
- improve customer service
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Term
| global challenges for e- and m-commerce |
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Definition
- cultural challenges
- language challenges
- time and distance challenges
- infrastructure challenges
- currency
- product and service
- state, regional, and national laws
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Term
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Definition
| includes works of the mind such as books, films, music, processes, and software, which are distinct somehow and are owned and/or created by a single entity |
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Term
| digital rights management (DRM) |
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Definition
| refers to the use of any of several technologies to enforce policies for controlling access to digital media such as movies, music and software |
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Term
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Definition
| a practice that entail sending bogus messages purportedly from a legitimate institution to pry personal information from customers by convincing them to go to a "spoofed" website |
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Term
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Definition
| a problem arising in a pay-per-click online advertising environment where additional clicks are generated beyond those that come from actual, legitimate users |
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Term
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Definition
| the data gathered based on the Web sites you visit and the items you click |
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Term
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Definition
| a company that acts as an intermediary between your Web site and online merchants who have the products and retail expertise |
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Term
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Definition
| a special html tag, invisible to the user, that contains keywords representing your site's content, which search engines to use to build indexes pointing to your Web site |
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Term
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Definition
| software modules supporting specific business processes that users can interact with over a network [such as the Internet] on an as-needed basis |
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