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| makes themselves understood |
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| what NOT said, but HOW it is said; body language, tone of voice, volume, eye/ no eye contact & p. 214. Usually outside our level of awareness, but influence our evaluations and behaviors. |
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| communication which occurs between two people (content of what is said). |
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| Communication style: Whites: |
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Definition
| Whites: loud, direct, express freely (eglitarianism) & eye contact |
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| Communication Styles: Natives: |
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| Natives- soft & indirect, level of authority |
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| Communication Style: Asians: |
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Definition
| respect for elders; respect by NOT using eye contact or NOT speaking until spoken to, level or authority, and indirect |
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| Communication Styles: Africans: |
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Definition
| respect for elders & passionate & direct |
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Definition
| perception and use of personal and interpersonal space. Clear norms exist concerning the use of physical distance in social interactions. |
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| Latinos, Africans, Arabs & French |
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| bodily movements; facial, expression, posture, movement, gestures & eye contact. |
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| Kinesics: Japanese & Chinese: |
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Smile NOT= happiness, but embarrassment/ discomfort/ shyness
Restraint of strong feelings +/- maturity & wisdom
Right hand= clean/ holds weapon/ eats
Left hand= unclean |
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Term
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| vocal cues that individuals use to communicate. [ex: loudness of voice, pauses, silence, hesitations, rate of speech, inflections, and the like all fall into this category. Communicates a variety: age, gender, emotional responses and race and sex of the speaker. |
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| Paralanguage: U.S. Americans: |
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Definition
| uncomfortable with a pause |
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| Paralanguage: British & Arabs |
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| Paralanguage: Russians, French & Spanish |
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| High context cultures (HC): |
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| Physical context (situation), internalized in the person [non-verbals]. Filipinos “spoon full of sugar w/ their truth”. |
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| Low context cultures (LC): |
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| Greater reliance on the verbal part of message (individualistic, law & procedure). U.S.= LC culture. [Ex: classrooms, diplomacy & law] |
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| High/low context communication example (restricted codes) |
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| Low Content example (LC) (elaborated codes): |
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Definition
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Term
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Definition
| culturally different individuals are placed in situations where they are asked to deny their true feelings in order to perpetuate |
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