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Chapter 8
N/A
15
Other
Undergraduate 3
05/08/2011

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Term
ad-hoc (on-demand) reports
Definition
Nonroutine reports that often contain special information that is not included in routine reports
Term
batch processing
Definition
TPS that processes data in batches at fixed periodic intervals.
Term
best practices
Definition
the most successful solutions or problem solving methods for achieving a business outcome.
Term
comparative reports
Definition
reports that compare performances of different business units or time periods.
Term
computer-integrated manufacturing (CIM)
Definition
an information system that integrates various automated factory systems.
Term
drill-down reports
Definition
reports that show a greater level of detail than is included in routine reports
Term
enterprise application integration (EAI) system
Definition
a system that integrates existing systems by providing layers of software that connect applications together.
Term
enterprise resource planning (ERP) system
Definition
information system that takes a business process view of the overall organization to integrate the planning, management, and use of all of an organization's resources, employing a common software platform and database.
Term
ERP II systems
Definition
interorganization ERP systems that provide web-enabled links between key business systems (such an inventory and production) of a company and its customers, suppliers, distributors, and others.
Term
exception reports
Definition
reports that include only information that exceeds certain threshold standards.
Term
functional area information systems (FAISs)
Definition
a system that provides information to managers (usually mid-level) in the functional areas, in order to support managerial tasks of planning, organizing, and controlling operations.
Term
key-indicator reports
Definition
reports that summarize the performance of critical activities.
Term
routine reports
Definition
reports produced at scheduled intervals.
Term
trans-border data flow
Definition
the flow of corporate data across nations' borders.
Term
transaction
Definition
any business event that generates data worth capturing and storing in a database.
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