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Chapter 8
Terms
26
Other
Undergraduate 2
11/07/2006

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Term
Communication
Definition
a reciprocal process of exchanging signals to inform, instruct, or persuade, based on shared meanings and conditioned by the communicators relationship and the social context
Term
Dissemination
Definition
The process in which a message is sent
Term
Sanction strategies
Definition
rewards and punishments
Term
Altruism strategies
Definition
comply to help or aid the sender or a 3rd party
Term
Argument strategies
Definition
direct requests w/o motivation; explanations-reasons why; and hints-suggest or situation set to receiver to come to desired conclusion
Term
Circumvention strategies
Definition
misrepresentation, false rationales or reward/punishments not in senders power to deliver
Term
Non-verbal aspects
Definition
proximity, smiling, touching, and eye contact
Term
Public opinion
Definition
a dynamic process of developing consensus (think together), which can be described at a single point in time using direction (evaluations), intensity (strength), stability (duration), information support (knowledge held), and social support (perception of others views)
Term
Direction
Definition
valence of feelings toward issue (Yes-No)
Term
Intensity
Definition
how strongly people feel about the issue
Term
Stability
Definition
how long opinion held
Term
Informational support
Definition
how much we know about the issue
Term
Social support
Definition
perceptions of how others feel about the issue
Term
all-issue public
Definition
active on all issues
Term
Apathetic publics
Definition
inactive on all issues
Term
single-issue publics
Definition
limited number
Term
hot-issue publics
Definition
active after media exposure
Term
orientation
Definition
varying degrees of relevence and intensity about opinions
Term
salience
Definition
the feelings about an object derived from an individual's experience and reinforcements from previous situations
Term
pertinence
Definition
the relative value of an object on the basis of object by object comparisons on the basis of some attribute or attributions
Term
attitude
Definition
a cross situational predisposition or preference with respect to an object
Term
opinion
Definition
the judgment expressed about an object in a particular situation or given a specific set of circumstances
Term
congruency
Definition
describes the extent to which one's views match your estimate of another's views on the same issues
Term
agreement
Definition
represents the extent to which 2 or more persona share similar evaluations of an issue of mutual interest
Term
understanding
Definition
represents the extent to which 2 or more persons share similar definitions of an issue of mutual interest
Term
accuracy
Definition
represents the extent to which one's estimate of another person's views matches the other person's actual views
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