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chapter 8
marketing research
18
Marketing
Undergraduate 2
05/07/2009

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Term
marketing research
Definition
is the process of defining a marketing problem and opportunity, systematically collecting and analyzing information, and recommending action
Term
five steps to marketing research
Definition
1) define the problem
2) develop research plan
3) Collect relevant info by specifying
4) develop findings
5) take marketing actions
Term
exploratory research
Definition
observation is more in depth
provides ideas about vague problems
Term
Descriptive research
Definition
survery
trying to find the frequency that something occurs
is the majority of research
Term
Causal research
Definition
expirements and tests in controlled environment
Term
determine problem or identify opportunity
Definition
set research objectives
identify possible marketing actions based on measure of success
-most important step
Term
steps involved in developing the research plan
Definition
1) specify constraints
2) identify data needed for marketing decisions
3) determining how to collect data
Term
three constraints of market research
Definition
time
money
response
Term
two kinds of data that you can collect for relevant information
Definition
primary- facts collected for project
secondary- facts and figures collected by someone else
Term
advantages of secondary data
Definition
1) saves time
2) low cost
Term
disadvantages of secondary data
Definition
1) outdated
2) the definitions or categories may not be quite right for your project
3) may not be specific enough
Term
two ways to get primary data
Definition
observing people
asking them questions
Term
observational data
Definition
watching how people actually behave
Term
two techniques for questioning consumers
Definition
1)idea generation methods- coming up with ideas
2)Idea evaluation methods- testing an idea
Term
panels
Definition
is a sample of consumers or stores from which researchers take a series of measurements.
Term
advantages of primary data
Definition
specific
Term
disadvantages of primary data
Definition
expensive
time consuming
Term
data mining
Definition
is the extraction of hidden predictive information from large databases
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