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Chapter 7: Groups and Teamwork
Term Definitions
18
Management
Undergraduate 1
12/10/2011

Additional Management Flashcards

 


 

Cards

Term

Group

 

pg 218

Definition
Two or more people interacting interdependently to achieve a common goal
Term

Punctuated Equlibrium Model

 

pg 220

Definition

A model of group development that describes how groups with deadlines are affected by their first meetings and crucial midpoint transitions

 

-2 phases on either side of a "midpoint"

-Group performance is determined by the success of midpoint transition

Term

Group Structure

 

pg 221

Definition

The characteristics of the stable social organization of a group - the way a group is "put together"

 

-Size

-Diversity

-"Norms"

-"Roles"

-"Status"

Term

Additive Tasks

 

pg 222

Definition
Tasks in which group performance is dependent on the sum of the performance of indivdual group members
Term

Disjunctive Tasks

 

pg 222

Definition
Tasks in which group performance is dependent on the performance of the best group member
Term

Process losses

 

pg 222

Definition
Group performance difficulties stemming from the problems of motivating and coordinating larger groups
Term

Conjunctive Tasks

 

pg 223

Definition
Tasks in which group performance is limited by the performance of the poorest group member
Term

Norms

 

pg 223

Definition

Collective expectations that members of social units have regarding the behavior of each other

 

e.g.

-Dress norms

-Reward allocation norms

-Performance norms

Term

Roles

 

pg 225

Definition

Positions in a group that have a set of expected behaviors attached to them

 

2 types:

  1) Designated/Assigned: formally prescribed by an organization as a means of dividing labor and responsibility to facilitate task achievement

 

  2) Emergent: develop naturally to meet the social-emotional needs of group members or to assist in formal job accomplishment

Term

Role Ambiguity

 

pg 226

Definition

Lack of clarity of job goals or methods

 

Causes:

-Organizational factors

-The role sender

-The focal person

Term

Role Conflict

 

pg 226

Definition
A condition of being faced with incompatible role expectations
Term

Intrasender Conflict

 

pg 226

Definition
A single role sender provides incompatible role expectations to a role occupant
Term

Intersender role conflict

 

pg 226

Definition
Two or more role senders provide a role occupant with incompatible expectations
Term

Interrole conflict

 

pg 227

Definition
Several roles held by a role occupant involve incompatible expectations
Term

Person-role conflict

 

pg 227

Definition
Role demands call for behavior that is incompatible with the personality or skills of a role occupant
Term

Status

 

pg 227

Definition

The rank, social position, or prestige accorded to group members

 

-represents the groups evaluation of a member

Term

Group Cohesiveness

 

pg 228-231

Definition

the degree to which a group is especially attractive to its members

 

Affecting factors:

-Threat and Competition

-Success

-Member diversity

-Size

-Toughness of Initiation

 

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