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| Groups of two or more people who interact and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive thenselves as a social entity within an organization. Create SYNERGIES that individuals don't create |
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| Resources(including time and energy) expended toward team development and maintenance rather than the task |
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| Also called the "mythical man-mouth", this principle says that adding more people to a late software project only makes it later |
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| Occurs when people exert less effort (and usally perform at a lower level) when working in teams than when working alone |
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-Task characteristics
-Team size
-Team composition |
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-Team norms
-Team cohesiveness
-Team trust
-Team development: |
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| The extent that team members must share materials, information, or expertise in order to perform their jobs |
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| Stages of Team Development |
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Definition
-Forming
-Storming
-Norming
-Performing
-Adjourning |
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| A set of behaviors that people are expected to perform because they hold certain positions in a team and organization. |
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| The informal rules and shared expectations that groups establish to regulate the behavior of their members |
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| The degree of attraction people feel toward the team and their motivation to remain members |
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| A psychological state comprising the intention to accept vulnerability based on positive expections of the intent or behavior of another person |
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Definition
-Calculus
-Knowledge
-Identification |
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Term
| Self-Directed Teams (SDTs) |
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Definition
| Cross-functional work groups organized around work processes, that complete an entire piece of work w/several interdependent tasks and they have substantial autonomy over performing tasks w/little or no supervision |
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| Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks |
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| A time constrant in team decision making due to the procedural requirement that only one person may speak at a time |
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| Occurs when individuals are reluctant to mention ideas that seem silly because they believe (often correctly) that other team members are silently evaluation them |
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| The tendency of highly cohesive groups to value consensus at the prince of decision quality |
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| (also known as task or congitive conflict) occurs when people focus their discussion on the issue while maintaining respectfulness for people having other points of view |
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| A freewheeling, face-to-face meeting where team members aren't allowed to criticize, but are encouraged to speak freely, generate as many ideas as possiable, and build on the ideas of others |
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| A recent form of brainstorming that relies on networked computers to submit and share creative ideas |
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| A variation of traditional brainstorming that tries to combine the benefits of team decision making without the problems mentioned earlier |
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| The capacity of a person, team, or organization to influence others |
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| The capacity of a person, team, or organization, to keep a more powerful person or group in the exchange relationship |
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Definition
-Legitimate pwr-positon
-Reward pwr-position
-Coercive pwr-position
-Expert pwr-from within, knowledge/skills
-Referent pwr-from within, interpersonal skills
-Information and Power-control info; folks who can cope with org uncertainties via Prevention, Forecasting & Absorption |
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| An agreement among organizational members that people in certain roles can request specific behaviors of others |
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| The capacity to influence others based on an identification with and respect for the power-holder |
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-Substitutability
-Centrality
-Discretion
-Visibility
-Social Networking & Pwr |
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| A contingency of power referring to the ability of alternatives |
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| A contingency of power referring tot he degree and nature of interdependence between the powerholder and others |
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| A relationship in which a more senior member of the organization provides coaching and other career development support to a junior member - also increases power through visibility |
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| The knowledge and other resources available to people or social units (Teams, organizations) due toa durable network that connects them to others |
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| Any behavior that attempts to alter someone's attitudes or behavior |
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| Types of Influence Tactics |
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Definition
-Silent authority
-Assertiveness
-Information control
-Upward appeal
-Ingratiation & impression mgmt.
-Persuasion
-Exchange |
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| A group that attempts to influence people outsidethe group by pooling the resources and power of its members |
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| A type of influence in which someone with higher authority or expertise is called upon in reality or symbolically to support the influencer's position |
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| Any attempt to increase liking by, or percieved similarity to, some targeted person |
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| The practice of actively shaping our public images |
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| Presenting facts, logical arguements, and emotional appeals to change another person's attitudes and behavior |
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| A persuasive communication strategy of warning listeners that other will try to influence them in the future and that they should be wary about the opponent's arguments |
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| Behaviors that others perceive as self-serving tactics for personal gain at the expense of other people and possibly the organization |
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Definition
| The belif that deceit is a natural and acceptable way to influence others |
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