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Chapter 6
Strategic Management
51
Management
Undergraduate 3
09/16/2013

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Term
Business plan
Definition
a document that outlines a proposed firm’s goals, the strategy for achieving them, and the standards for measuring success
Term
Strategy
Definition
a large-scale action plan that sets the direction for an organization; represents and “educated guess” about what must be done in the long term for the survival or prosperity of the organization or its principle parts
Term
Strategic management
Definition
a process that involves managers from all parts of the organization in the formulation and the implementation of strategies and strategic goals
Term
Strategic planning
Definition
determines not only the organization’s long-term goals for the next 1-5 years regarding growth and profits, but also the ways the organization should achieve them
Term
Importance of strategic management & planning
Definition
1) provide direction and momentum
2) encourage new ideas
3) develop sustainable competitive advantage
Term
Michael Porter
Definition
the single most important strategist working today and maybe of all time
Term
Strategic positioning
Definition
attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company; “performing different activities from rivals, or performing similar activities in different ways”
Term
Effective strategy principles (3)
Definition
1) strategy is the creation of a unique and valuable position. Emerges from three sources:
• Few needs, many customers
• Broad needs, few customers
• Broad needs, many customers
2) strategy requires trade-offs in competing
3) strategy involves creating a “fit” among activities
Term
Strategic-management process (5 steps)
Definition
1) establish the mission and vision
2) establish the grand strategy
3) formulate strategic plans
4) carry out the strategic plans
5) maintain strategic control/the feedback loop
Term
Establish the mission and vision
Definition
step one of the Strategic-Management Process; states the organization's purpose/reason for being and its long-term goals/direction
Term
Establish the grand strategy
Definition
step two of the Strategic-Management Process; an assessment of current organizational performance and then explains how the organization’s mission is to be accomplished
Term
Formulate strategic plans
Definition
step three of the Strategic-Management Process; the process of choosing among different strategies and altering them to best fit the organization’s needs; very time-consuming
Term
Carry out the strategic plans
Definition
step four of the Strategic-Management Process; putting strategic plans into effect
Term
Maintain strategic control: the feedback loop
Definition
step five of the Strategic-Management Process; consists of monitoring the execution of strategy and making adjustments
Term
Grand strategy
Definition
an assessment of current organizational performance and then explains how the organization’s mission is to be accomplished; three types: growth, stability, defensive/retrenchment
Term
Growth strategy
Definition
a grand strategy that involves expansion (as in sales revenues, market share, number of employees, or number of customers or clients served for nonprofits)
Term
Stability strategy
Definition
a grand strategy that involves little or no significant change
Term
Defensive/retrenchment strategy
Definition
a grand strategy that involves reduction in the organization’s efforts
Term
Strategy formulation
Definition
the process of choosing among different strategies and altering them to best fit the organization’s needs; very time-consuming
Term
Strategy implementation
Definition
putting strategic plans into effect
Term
Strategic control
Definition
consists of monitoring the execution of strategy and making adjustments, if necessary by doing the following:
• Engaging people
• Keeping it simple
• Staying focused
• Keep moving
Term
Strategic-planning tools (3)
Definition
1) competitive intelligence
2) SWOT analysis
3) forecasting
Term
Competitive intelligence
Definition
gaining information about one’s competitors’ activities so that you can anticipate their moves and react appropriately (i.e. public prints and advertising like press releases or the internet, investor information like SEC and corporate annual reports, informal sources like trade shows)
Term
SWOT analysis
Definition
Strengths
Weaknesses
Opportunities
Weaknesses
Term
Organizational strengths
Definition
the skills and capabilities that give the organization special competencies and competitive advantages in executing strategies in pursuit of its mission; inside matter of SWOT analysis
Term
Organizational weaknesses
Definition
the drawbacks that hinder an organization in executing strategies in pursuit of its mission; inside matter of SWOT analysis
Term
Organizational opportunities
Definition
environmental factors that the organization may exploit for competitive advantage; outside matter of SWOT analysis
Term
Organizational threats
Definition
environmental factors that hinder an organization’s achieving a competitive advantage; outside matter of SWOT analysis
Term
Forecasting
Definition
predicting the future
Term
Forecast
Definition
a vision or projection of the future
Term
Trend analysis
Definition
a hypothetical extension of a past series of events into the future
Term
Contingency planning/scenario analysis
Definition
the creation of alternative hypothetical, but equally likely future conditions
Term
Porter's Competitive Forces for industry analysis (5)
Definition
business-level strategies originate in five primary competitive forces in the firm’s environment:
1) threats of new entrants
2) bargaining power of suppliers
3) bargaining power of buyers
4) threats of substitute products or services
5) rivalry among competitors
Term
Porter's Competitive Strategies for industry analysis (4)
Definition
1) cost-leadership strategy
2) differentiation strategy
3) cost-focus strategy
4) focused-differentiation strategy
Term
Cost-leadership strategy
Definition
keeping cost and prices low for a wide market; one of Porter's competitive strategies
Term
Differentiation strategy
Definition
offering unique and superior value for a wide market; one of Porter's competitive strategies
Term
Cost-focus strategy
Definition
keeping costs and prices low for a narrow market; one of Porter's competitive strategies
Term
Focused-differentiation strategy
Definition
offering unique and superior value for a narrow market; one of Porter's competitive strategies
Term
Single-product strategy
Definition
a company makes and sells only one product within its market; focused (benefit), but vulnerable (risk)
Term
Diversification strategy
Definition
operating several different businesses in order to spread the risk
Term
Unrelated diversification
Definition
operating several businesses under one ownership that are not related to one another
Term
Related diversification
Definition
in which an organization under one ownership operates separate businesses that are related to one another
Term
Advantages of related diversification (3)
Definition
1) reduced risk because of more than one product
2) management efficiencies; administration is spread over several businesses
3) synergy
Term
Synergy
Definition
the economic value of separate, related businesses under one ownership and management is greater together than the businesses are worth separately; the sum is greater than the parts
Term
Boston Consulting Group (BCG) Matrix
Definition
a means of evaluating strategic business units on the basis of their business growth rates and their share of the market
1) stars: high growth, high market share (definite keepers)
2) question marks: high growth, low market share (risky new ventures, become stars or become dogs)
cash cows: low market growth
dogs:
Term
Execution (defined by Larry Bossidy and Ram Charan)
Definition
is not simply tactics, it is a central part of any company’s strategy. It consists of using questioning, analysis, and follow-through to mesh strategy with reality, align people with goals, and achieve the results promised
Term
Core processes of business (3)
Definition
1) people
2) strategy
3) operations
Term
People
Definition
who will benefit you in the future; developing future leaders, dealing with nonperformers, and transforming the mission and operations of the human resource department; believed to be the most important process by Bossidy and Charan
Term
Strategy
Definition
how success will be accomplished; where an organization wants to go
Term
Operations
Definition
what path will be followed; addresses marketing, production, sales, etc. and then defines short-term objectives for these activities to provide targets for people to aim at
Term
Building a foundation of exectution
Definition
• Know your people and your business: “engage intensely with your employees”
• Insist on realism: “don’t let others avoid reality”
• Set clear priorities: “focus on a few rather than many goals”
• Follow through: “establish accountability and check on results”
• Reward the doers: “show top performers that they matter”
• Expand people’s capabilities: “develop the talent”
• Know yourself: “do the hard work of understanding who you are”
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