Term
| specific results that one wishes to achieve |
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Definition
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Term
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Definition
| the process of setting objectives and determining what should be done to accomplish them |
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Term
- define your objectives
- determine where you stand vis-a-vis objectives
- develop premises regarding future conditions
- analyze possible action alternatives, choose the best among them, and decide how to implement
- implement the plan and evaluate results
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Definition
| the planning process 5 steps are: |
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Term
| plan is comprehensive and addresses longer term needs and directions of the organization |
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| plan is limited in scope and addresses activities to implement strategic plans |
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Term
| communicates broad guidelines for decisions and action |
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| describes exact rules to be followed in specific situations |
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| is a single-use plan for accomplishing a specific set of tasks |
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| is a plan that commits resources to projects or activities |
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Term
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Definition
| allocates resources to a project or activity as if it were brand new |
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Term
- identify and define the problem
- generate and evaluate possible courses of action
- choose a preferred course of action
- implement the planned course of action
- evaluate results
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Definition
| The decision-making process is 5 steps: |
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Term
- focusing on symptoms instead of causes
- defining problem to broadly or narrowly
- choosing wrong problem to deal with
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Definition
| the 3 mistakes in identifying and defining the problem are: |
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Term
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Definition
| involves comparing the costs and benefits of each potential course of action |
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Term
| one will make an optimizing decision, given they have all information and know all possible outcomes |
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Definition
| in choosing a preferred course of action one may use classical decision model where |
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Term
| choosing the first satisfactory alternative that appears |
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Definition
| the tendency to continue to pursue a course of action, even though it is not working |
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Definition
| problem is familiar, straightforward, and clear in its information requirements |
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| problem involves ambiguities and information deficiencies |
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Definition
| an unexpected problem that can lead to disaster if not resolved quickly and appropriately |
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