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Chapter 5
CMST Vocabulary
28
Communication
Undergraduate 2
10/02/2011

Additional Communication Flashcards

 


 

Cards

Term
nonverbal communication
Definition
all behaviors other than spoken words that communicate messages and create shared meaning between people
Term
interaction adaptation theory
Definition
a theory that suggests individuals simultaneously adapt their communication behavior to the communication behavior of others
Term
turn-talking
Definition
in a conversation, nonverbal regulators that indicate who talks when and to whom
Term
mixed message
Definition
the incompatibility that occurs when our nonverbal messages are not congruent with our verbal messages
Term
kinesics
Definition
the study of a person's body movement and its effect on the communication process
Term
delivery gestures
Definition
gesture that signal shared understanding between communicators in a conversation
Term
citing gestures
Definition
gestures that acknowledge another's feedback in a conversation
Term
seeking gestures
Definition
gestures that request agreement or clarification from a sender during a conversation
Term
turn gestures
Definition
gestures that indicate that another person can speak or that are used to request to speak in a conversation
Term
body orientation
Definition
the extent to which we turn our legs, shoulders, and head toward (or away) from a communicator
Term
physical characteristics
Definition
aspects of physical appearance, such as body size, skin color, hair color and style, facial hair, and facial features
Term
body artifacts
Definition
items we wear that are part of our physical appearance and that have the potential to communicate, such as clothing, religious symbols, military medals, body piercings, and tattoos
Term
paralanguage
Definition
the study of a person's voice, also called vocalics
Term
vocal qualities
Definition
nonverbal behaviors that include pitch, rate, volume, inflection, tempo, and pronunciation, as well as the use of vocal distractors and silence
Term
vocal distractors
Definition
the "ums" and "ers" used in conversation
Term
vocal characterizers
Definition
nonverbal behaviors such as crying, laughing, groaning, muttering, whispering, and whining
Term
haptics
Definition
the study of how we communicate through touch
Term
proxemics
Definition
the study of how people use, manipulate, and identify their personal space
Term
personal space
Definition
the distance we put between ourselves and others
Term
intimate distance
Definition
the distance that extends about eighteen inches around each of us that is normally reserved for people with whom we are close, such as close friends, romantic partners, and family members
Term
personal distance
Definition
ranging from eighteen inches to four feet, the space most people use during conversation
Term
social distance
Definition
ranging from four to twelve feet, the spatial zone usually reserved for professional or formal interpersonal encounters
Term
public distance
Definition
communication that occurs at a distance of twelve or more feet, allowing listeners to see a person while he or she is speaking
Term
expectancy violations theory
Definition
a theory that maintains that we expect other people to maintain a certain distance from us in their conversations with us
Term
territoriality
Definition
our sense of ownership of space that remains fixed
Term
territorial markers
Definition
items or objects that humans use to mark their territories, such as a table in a coffee shop
Term
physical environment
Definition
the setting in which our behavior takes place
Term
chronemics
Definition
the study of a person's use of time
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