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Chapter 5
N/a
12
Business
Post-Graduate
09/22/2014

Additional Business Flashcards

 


 

Cards

Term
Pitfalls of planning
Definition
Impede change and prevent or slow needed adaptation, false sense of certainty, detachment of planners
Term
SMART goals
Definition
specific, measurable, attainable, realistic, timely
Term
Goal Commitment
Definition
the determination to achieve a goal
Term
Misson statement
Definition
the company's purpose or reason for existing
Term
tactical plans
Definition
Plans created and implemented by middle managers that specify how the company will use resources, budgets, and people over the next sic months to two years to accomplish specific goals within its mission
Term
Management by objectives
Definition
1.)discuss possible goals
2.) collectively select goals that are challenging, attainable, and consistent with the company's overall goals
3.)jointly develop tactical plans that lead to the accomplishment of tactical goals and ovjectives
4.) meet regularly to review progress toward accomplishment of those goals
Term
operational plans
Definition
day to day plans, developed and implemented by lower level managers, for producing or delivering the organizations products and services over a thirty day to six month period
Term
standing plans
Definition
plans used repeatedly to handle frequently recurring events
Term
Single use plans
Definition
plans that cover unique, one-time only events
Term
C-TYPE CONFLICT
Definition
Disagreement that focuses on problem- and issue-related differences of opinion
Term
A-TYPE CONFLICT
Definition
Disagreement that focuses on individuals or personal issues
Term
rational decision making
Definition
1.)define the problem
2.)IDENTIFY decision criteria
3.)weigh the criteria
4.)generate alternative courses of action
5.)evaluate each alternative
6.) compute the optimal decision
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