Term
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Definition
| Products that are produced from standard components and modules. |
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Definition
| Processes that are not seen by the customer. |
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Term
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Definition
| A process in which goods or services are produced in groups (batches) and not in a continuous stream. |
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Definition
| A costbased quantitative decisionmaking tool that examines sales revenues and total costs. |
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Definition
| The production of products with similar process characteristics on small assembly lines called cells. |
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Definition
| A single-flow process used for high-volume commodity products. |
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Term
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Definition
| The presence of the customer in a process. |
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Term
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Definition
| The maximum allowable cycle time at each work station. |
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Term
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Definition
| Occur when the cost per unit increases as an operation's size increases. |
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Term
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Definition
| As production volumes increase with additions of capacity, the unit cost to produce a product decreases to an optimal level. |
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Term
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Definition
| Unique, customized products. |
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Term
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Definition
| The layout used when the product cannot be moved during production. |
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Term
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Definition
| Processes that have contact with the customer. |
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Term
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Definition
| A flexible process structure for products that require different inputs and have different flows through the process. |
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Term
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Definition
| As the production volume doubles, the labor hours required decrease by a constant proportion. |
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Term
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Definition
| Used to assign tasks so that idle time and the number of workstations are minimized. |
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Term
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Definition
| Products that have similar designs but are customized during production. |
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Term
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Definition
| Finished goods that are held in inventory in advance of customer orders. |
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Term
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Definition
| Uses advanced technologies to customize products quickly and at a low cost. |
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Term
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Definition
| Presents the order in which tasks must be completed. |
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Term
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Definition
| The use of mechanization and information technologies to reduce the need for human involvement and decision making in a process. |
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Term
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Definition
| A layout that groups together similar resources. |
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Term
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Definition
| Groups of products that have similar processing requirements. |
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Term
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Definition
| A layout where resources are arranged according to a regularly occurring sequence of activities. |
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Term
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Definition
| Categorizes processes into structures based on output volume and variety. |
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Term
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Definition
| A one-time or infrequently occurring set of activities that create outputs within pre-specified time and cost schedules. |
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Term
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Definition
| A process in which discrete products flow through the same sequence of activities. |
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Term
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Definition
| An approach similar to process mapping that analyzes the interface between customers and service processes. |
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Term
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Definition
| Categorizes service processes based upon the degree of customization/ customer interaction and labor/capital intensity. |
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