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Chapter 5
Managing Equal Employment and Diversity
21
Management
Undergraduate 3
09/26/2011

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Term
Why is diversity important?
Definition
A more diverse workforce
• More diverse ideas in the company
• Possibly a broader product-base and thus more market share
• A broader customer-base and thus more sales and profits
-Allows new talent and new ideas from employees of different backgrounds
• Helps recruiting and retention
• Allows for an increase in market share
• Leads to lower costs because there may be fewer discrimination lawsuits
Term
Nepotism
Definition
Practice of allowing relatives to work for the same employer
Term
Glass ceiling
Definition
Discriminatory practices that have prevented women and other protected-class members from advancing to executive-level jobs
Term
"Glass walls" or "glass elevators"
Definition
limits that keep women women from progressing only in certain fields
Term
"breaking the glass"
Definition
employers have recognized that breaking the glass is good for business for both women and racial minorities such as creating formal mentoring programs, career rotation
Term
Types of sexual harrasment
Definition
Quid Pro quo and Hostile enviroment
Term
Quid Pro quo
Definition
sexual harassment in which employment outcomes are linked to the individual granting sexual favors
Term
Hostile enviroment
Definition
sexual harassment in which an individual's work performance or psychological well-being is unreasonably affected by intimidating or offensive working conditions
Term
Critical Components of ensuring reasonable care include:
Definition
Establish a sexual harassment policy, communicate the policy regularly, train employees and managers on avoiding sexual harassment
Term
Older Workers Benefit Protection Act
Definition
ensures that equal treatment for older workers occurs in early retirement or severance situations
Term
phased retirement
Definition
approach in which employees gradually reduce their workloads and pay levels
Term
affirmative action
Definition
employers are urged to hire groups of people based on their race, age, gender, or national origin to make up for historical discrimination
Term
why affirmative action is needed
Definition
to overcome past injustices or eliminate the effects of those injustices..etc
Term
why affirmative action is no longer needed
Definition
because it penalizes individuals (males and whites) even though they have not been quilty of practicing discrimination
Term
affirmative action plan
Definition
formal document that an employer compiles annually for submission to enforcement agencies
Term
availability analysis
Definition
identifies the number of protected-class members available to work in the appropriate labor markets for given jobs
Term
utilization analysis
Definition
identifies the number of protected-class members employed in the organization and the types of jobs they hold
Term
reverse discimination
Definition
when a person is denied an opportunity because of preferences given to protected-class individuals who may be less qualified
Term
Components of Affirmative Action Plan
Definition
1. Internal Background Review
-EEO and AAP Policy Statements
-Workforce Analysis
-Job Group Utilization
2.ANalysis and comparisons
-Avaliabiity Analysis:External
-Utilization ANalysis: Internal
3. Actions and Reporting
-Goals and Timetables
-Internal Auditing and Reporting
Term
Components of Traditional Diversity Training
Definition
Legal Awareness, cultural awareness, and sensitivity training
Term
Back Lash forms against diversity efforts
Definition
saw as nothing but "corporate public relations" and disregarding opportunity for non-minorities
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