Term
| Good Communication Skills |
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Definition
1. Smile instead of Frowning
2.Say something pleasant instead of complaining
3.Use positive statements instead of negative ones. |
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Term
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Definition
1.Facial expression
2.Hand gestures
3.Eye contact
4.Posture
5.Touch |
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Term
| Personal Space ranges from what to what? |
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Definition
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Term
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Definition
1.Passive
2.Active
3.Evaluate |
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Term
| Other NonVerbal Communication |
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Definition
1.Silence
2.Focusing
3.Reduce the Distance
4.Open-ended quetions
5.Restating |
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Term
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Definition
| When someone verbally attacks another w/out adressing the original complian, or disregards it. |
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Term
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Definition
| Has its origin in the Greek sarkasmos, which means "to tear flesh" |
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Term
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Definition
| Making an excuse for a behavior. |
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Term
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Definition
| over emphasising a trait to make up for either a percieved or actual failing. |
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Term
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Definition
| Unconsciously returning to more infantile thoughts or behaviors. |
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Term
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Definition
| putting unpleasant events, feelings, or thoughts out of one's mind |
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Term
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Definition
| Lack of feelings, emotions, interest, or concern. |
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Term
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Definition
1.Denial
2.Anger
3.Bargaining
4.Depression
5.Acceptance |
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