Term
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Definition
| Behaviors attributes, or objects (except words) that communicate messages that have social meaning |
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Term
| When does Nonverbal communication occur? |
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Definition
Nonverbal communication is constantly occuring.
Sometimes things said are less important than what is not said. |
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Term
| Does nonverbal communication depend on context? |
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Definition
| Yes, Someone banging on a table to get their point across means something totally different from someone pounding the table because they are being called a liar |
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Term
Which is more believeble
Nonverbal Communication
or
Verbal Communication |
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Definition
| Nonverbal communication is more believable because it is shown from emotions and those are harder to hide. |
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Term
| Nonverbal communication is related to culture because? |
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Definition
| Norms and rules that govern the management of behavior differ from culture to culture. |
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Term
Nonverbal communication is
the three A's |
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Definition
Ambiguous
Abstract
Arbitrary |
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Term
| What are the five functions of nonverbal communication? |
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Definition
Complementing
Repeating
Regulating
Substituting
Deceiving |
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Term
| What does complementing mean in the context of Nonverbal communication? |
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Definition
| It completes, describes, or accents a verbal message. |
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Term
| What does Repeating mean when in the context of Nonverbal Communication? |
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Definition
| Repeating Expresses a message identical to the verbal one. |
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Term
What does Regulating mean when in the context of Nonverbal communication
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Definition
Regulating Controls flow of communication
When a person shakes his head up and down... communicating tell me more |
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Term
| What does substituing mean in the context of Nonverbal Communication |
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Definition
Substituing replaces a verbal message with nonverbal signals to exchange thoughts.
(When two ppl use hand signals to communicate) |
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Term
| What does deceiving mean when in the context of Nonverbal communication? |
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Definition
| Deceiving means nonverbal cues that purposely disguise or mislead to create a false impression. |
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Term
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Definition
Sometimes referred to as "Body language" any movement of the face or body that communicates a message
Normally used in the context of when you are studying body language. |
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Term
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Definition
| A category of Kinesics and a subcategory of facial expressions that includes any movement or behavior of the eyes |
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Term
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Definition
| Study of eye movement or eye behavior |
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Term
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Definition
| Configuration of the face that can reflect, augment, contradict, or be unrelated to a speakers vocal delivery |
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Term
| Facial management techniques |
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Definition
| Control of facial muscles to conceal inappropriate or unacceptable responses |
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Term
| What are four main Facial Management Techniques? |
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Definition
Intensifying
Deintensifying
Neutralizing
Masking |
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Term
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Definition
| Tactile, or touch, communication: one of the most basic forms of communication |
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Term
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Definition
| The study of the use of space and of distance between individuals when they are communicating |
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Term
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Definition
| The need to identify certain areas of space as ones own. |
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Term
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Definition
| The study of people perceive, structure, and use time as communication. |
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Term
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Definition
The way we vocalize, or say, the words we speak
By saying a sentence in different ways we may mean something different or emphasis parts of it. |
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Term
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Definition
| A hesitation, usually short in duration |
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Term
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Definition
| An extended period of time without sound |
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Term
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Definition
| The study of smell or odors |
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Term
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Definition
A personal ornament or possession that communicates information about a person
Can be tats and peircings |
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Term
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Definition
| Using more than one nonverbal message at a time to look for meaning |
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Term
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Definition
The stating of interpretation of the message received back to the sender
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Term
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Definition
| The willingness to change behavior to fit situations, awareness of effects on othersm and the ability to regulate nonverbal cues and other factors to influence others impressions. |
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Term
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Definition
| The process of receiving, constructing meaning from, and responding to speken or nonverbal messages |
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Term
| Why is listening important |
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Definition
| Most misunderstandings arise because of poor listening. |
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Term
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Definition
Hearing is passive, you recieve sounds
but listening is where one can comprehend what is being heard |
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Term
| What are the stages of listening |
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Definition
- Hearing
- Understanding
- Remembering
- Interpreting
- Evaluating
- Responding
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Term
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Definition
| A six-stage model of the listening process involving hearing, understanding, remembering, interpreting, evaluating, and responding |
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Term
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Definition
| A passive physiological process in which sound is received by the ear |
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Term
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Definition
| Assigning meaning to the stimuli that have been selected and attended to |
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Term
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Definition
| Recalling something from stored memory; thinking of something again |
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Term
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Definition
| The process of understanding the meaning of the message from the speakers point of view and letting the speaker know that you understand |
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Term
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Definition
| The listener analyzes evidence, sorts fact from opinion, determines the intent of the speaker, judges the accurac of the speakers statements and conlusions, and judges the accuracy of his or her own decisions |
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Term
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Definition
| Overtverbal and nonverbal behavior by the listener indicating to the speaker what has and has not been received |
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Term
| Listening for information |
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Definition
| Listening to gain comprehension |
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Term
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Definition
| Listening to judge or analyze information |
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Term
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Definition
| Listening to understand what another person is thinking and feeling |
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Term
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Definition
| Listening for pleasure, personal satisfaction, or appreciation |
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Term
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Definition
| Listening that judges the accuracy of the information presented, determines the reasonableness of its conclusions, and evaluates its presenter |
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Term
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Definition
| The ability to analyze and assess information |
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