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Definition
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Term
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Definition
| cognitive, affective, and behavioral- more commonly associated with interpersonal communication and the goals we pursue |
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Definition
| relatively passive listening |
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Definition
| requires cognitive capacity |
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Definition
the degree to which people enjoy or dislike lisenting
-central component of good listening |
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Definition
| temporary anxiety accompanying certain stages of listening |
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Definition
| degree to which people find listening enjoyable |
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Definition
| listening actively using short verbalizations (ex: "mhm") |
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Definition
using three cues:
1) asking questions (verbal)
2) eye contact (nonverbal)
3) not interrupting (interactive) |
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Definition
| back-channels: show one is listening generally |
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Term
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Definition
| utternaces tightly connected to what's being said |
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Definition
| habitual form of listening |
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Definition
| verbal & nonverbal cues communicating affirmation, caring and/or assistance to an individual dealing with a problem or stressful event |
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Definition
| identify with another at an emotional level |
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Definition
| certain facial or other movements reflecting that the listener understands what the speaker is feeling |
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| deficit model of listening |
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Definition
| poor listening may have adverse effects on relationships |
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Definition
| listening as it is enacted with a particular friend, romantic partner or relative |
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Definition
| associating with speaker's cognitions & emotions and trying to interpret the message |
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Definition
evaluating the message's logic & support according to one's own position
- predisposition to criticize |
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Definition
providing feedback to help the speaker clarify his/her message
ex: questioning & probing |
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Term
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Definition
| way of interpreting, remembering, organizing new information |
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Term
| interpersonal expectancies |
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Definition
| how we think people will or ought to communicate with us |
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Term
| expectancy violations theory |
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Definition
associate different people with different types of reward
(high vs. low- make it fit within your world view) |
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Definition
| assessment of the cause of an action or behavior |
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Definition
| our attempt to determine what others are like and whether we like them |
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