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chapter 4
vocab
32
Management
Undergraduate 3
10/11/2011

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Term
peception
Definition
the process by which individuals select, organize, and interpret the input from their senes
Term
accurate perceptions
Definition
preceptions that are as close as possible to the true nature of the target of perception
Term
schema
Definition
an abstract knowledge structure that is stored in memory and makes possible the organization and interpretation of information about a target perception
Term
stereotype
Definition
a set of overly simplified and often inaccurate beliefs about the typical characteristics of a particular group
Term
perceiver's motivational state
Definition
the needs, values, and desires of a perceiever at the time of perception
Term
perceivers mood
Definition
how a perciever feels at the time of perception
Term
social status
Definition
a persons real or perceived position in society or in an organization
Term
impression management
Definition
an attempt to control the perceptions or impressions of others
Term
behavior matching
Definition
the parget of perception matches his or her behavior to that of the perceiver
Term
self-promotion
Definition
the target tries to present herself or himself in as positive a light as possible
Term
behavior matching
Definition
the parget of perception matches his or her behavior to that of the perceiver
Term
conforming to situational norms
Definition
to target follows agreed-upon rules for behavior in the organization
Term
appreciating or flattering others
Definition
the target compliments the preceiver
Term
being consistent
Definition
agreement btw verbal and non verbal behaviors.
Term
salience
Definition
the extent to which a target of perception stands out in a group of people or things
Term
causes of salience
Definition
unique-novel, figural-standing out, inconsistent-out of the ordinary
Term
bias
Definition
a systematic tendency to use or interpret info in a way that results in inaccurate perceptions
Term
primacy effect
Definition
the biased perception that results when the first info that a perceiver has about a target has an inordinately larage influence on the percievers perception of the target.
Term
contrast effect
Definition
biased perception that results when perceptions of target person are distorted by the percievers perception of others
Term
halo effect
Definition
biased perception that results when the percievers general impression of a target distorts his or her perception of the target on specific dimension
Term
knowledge of predictor bias
Definition
results when knowing a targets standing on a predictor of performance influences the perceivers perception of the target
Term
self-fulfilling prophecy
Definition
a prediction that comes true because a perciever expects it to come true
Term
attribution
Definition
an explaination of the cause of behavior
Term
attribution theory
Definition
a group of theories that describes how ppl explain the causes of behavior
Term
internal attribution
Definition
an attribution that assigns the cause of behavior to some characteristic of the target. ex: ability, effort, personality
Term
external attributions
Definition
assigns the cause of behavior to an outside force, task difficulty, luck
Term
fundamental attribution error
Definition
the tendenct to overattribute behavior to internal rather than external causes
Term
actor-observer effect
Definition
the tendency to attribute the behavior or others to internal causes and to attribute ones own behavior to external causes
Term
self-serving attribution
Definition
tendency to take credit for successes and avoid blame of failures
Term
mentoring
Definition
mentor provides advice and guidence to a less-experienced member and helps them learn the rops and do the right things in order to adv in the org
Term
quid pro sexual harrassment
Definition
requesting or forcing employees to preform sexual favors in order to receive some opportunity or aviod a negative consequence
Term
hostile work enviroment sexual harrassment
Definition
creating or maintaining a work enviro that is offensive, intimidationg, or hostile bc of a person's sex
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