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Chapter 4 CMST 2010
Vocabulary
37
Communication
Undergraduate 2
09/27/2011

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Term
Language
Definition
a system comprised of vocabulary and rules of grammar that allows us to engage in verbal communication
Term
verbal symbols
Definition
words, or the vocabulary that make up a language
Term
grammar
Definition
the rules that dictate the structure of language
Term
encoding
Definition
the process of putting thoughts and feelings into verbal symbols, nonverbal messages, or both
Term
decoding
Definition
the process of developing a thought based on hearing verbal symbols, observing nonverbal messages, or both
Term
denotative meaning
Definition
the literal, conventional meaning of a verbal symbol that most people in a culture have agreed is the meaning of that symbol
Term
process of abstraction
Definition
the ability to move up and down the ladder of abstraction from specific to general and vice versa
Term
connotative meaning
Definition
the meaning of a verbal symbol that is derived from our personal and subjective experience with that symbol
Term
concrete
Definition
able to be seen, smelled, tasted, touched, or heard
Term
referent
Definition
the thing a verbal symbol represents
Term
abstract
Definition
not able to be seen, smelled, tasted, touched, or heard
Term
framing theory
Definition
a theory that argues that when we compare two unlike things in a figure of speech, we are unconsciously influenced by this decision
Term
strategic ambiguity
Definition
leaving out cues in a message on purpose to encourage multiple interpretations by others
Term
equivocation
Definition
a type of ambiguity that involves choosing our words carefully to give a listener a false impression without actually lying
Term
euphemism
Definition
a milder or less direct word substituted for another word that is more blunt or negative
Term
idiom
Definition
a word or a phrase that has an understood meaning within a culture but whose meaning is not derived by exact translation
Term
phatic communication
Definition
a communication consisting of words and phrases that are used for interpersonal contact only and are not meant to be translated verbatim
Term
code-switching
Definition
shifting back and forth between languages in the same conversation
Term
speech community
Definition
a group of people who share norms about how to speak, what words to use, and when, where, and why to speak
Term
symbolic interactionism theory
Definition
the theory that our understanding of ourselves and of the world is shaped by our interactions with those around us
Term
linguistic determinism
Definition
a theory that argues that our language determines our ability to perceive and think about things. if we don't have a word for something in our language, this theory predicts we won't think about it or notice it
Term
linguistic relativity
Definition
a theory that states that language influences our thinking but doesn't determine it. thus, if we don't have a word for something in our language, this theory predicts it will be difficult, but not impossible, to think about it or notice it
Term
Sapir-Whorf hypothesis
Definition
a theory that points to connections among culture, language, and thought. in its strong form, this theory is konwn as linguistic determinism, and in its weak form, it is known as linguistic relativity
Term
codability
Definition
the ease with which a language can express a thought
Term
two-culture theory
Definition
a theory that asserts that sex operates in the same way as culture in establishing different rules, norms, and language patterns for men and women
Term
static evaluation
Definition
the tendency to speak and respond to someone today the same way we did in the past, not recognizing that people and relationships change over time
Term
polarization
Definition
the tendency to use "either-or" language and speak of the world in extremes
Term
reification
Definition
the tendency to respond to words or labels for things as though they were the things themselves
Term
lexical gaps
Definition
experiences that are not named
Term
muted group theory
Definition
theory that explains what happens to people whose experiences are not well represented in verbal symbols and who have trouble articulating their thoughts and feelings verbally because their language doesn't give them an adequate vocabulary
Term
sexist language
Definition
language that is demeaning to one sex
Term
generic he
Definition
the use of the masculine pronoun he to function generically when the subject of the sentence is of unknown gender or includes both men and women
Term
man-linked words
Definition
words that include the word man but that are supposed to operate generically to include women as well, such as mankind
Term
confirmation
Definition
a response that acknowledges and supports another
Term
disconfirmation
Definition
a response that fails to acknowledge and support another, leaving the person feeling ignored and disregarded 
Term
perspective-talking
Definition
acknowledging the viewpoints of those with whom we interact
Term
indexing
Definition
avoiding gernalizations by acknowledging the time frame in which we judge others and ourselves
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