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Chapter 3: The Culturally Competent and Inclusive Leader
New Leadership
7
Health Care
Undergraduate 1
06/09/2021

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Cards

Term
Cultural competence
Definition
The ability and willingness to communicate respectfully and effectively with individuals of all ethnic, cultural, and religious backgrounds.
Term
Diversity
Definition
The inclusion of different entities in a group, e.g. different demographics, ethnicities, etc.
Term
Implicit/unconscious bias
Definition
A cognitive perspective developed to guide human behavior as a protective response to a stressful environment.
Term
Inclusive leadership
Definition
A leadership style that values and accepts the uniqueness of each individual and treats diverse individuals and groups fairly.
Term
Multigenerational workers
Definition
Employees in a workforce composed of multiple generations/ages.
Term
Priority populations
Definition
Groups identified by the AHRQ which demonstrate a poorer quality of healthcare, e.g. ethnic and racial minorities, older adults, LGBT, etc.
Term
Sexual orientation
Definition
The sexual attraction of one individual in another group of groups, e.g. to the same gender, a different gender, or all genders or non-binary individuals.
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