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chapter 3
com studies
12
Communication
Graduate
10/28/2013

Additional Communication Flashcards

 


 

Cards

Term
bypassing
Definition
A communication problem that arises when the same words mean different things to different people
Term
Denotative meaning
Definition
The restrictive, or literal, meaning of a word
Term
Connotative meaning
Definition
The personal and subjective meaning of a word
Term
Concrete Meaning
Definition
Meaning that refers to something that can be perceived with one of the senses
Term
Abstract meaning
Definition
meaning that refers to something that cannot be perceived or experienced with one of the senses
Term
Code switching
Definition
Practice of using one form of language and then switching to another form usually seamlessly
Term
Constructive Conflict
Definition
Conflict characterized by cooperation in dealing with differences; helps build new insights and patterns in a relationship
Term
Interpersonal power
Definition
The Ability to influence another in the direction one desires; getting another person to do what one wants
Term
Nonconfrontational style
Definition
A conflict management style that involves backing off, avoiding conflict, or giving in to the other person
Term
Confrontation Style
Definition
A win-lose approach to conflict management in which one person wants control and to win at the expense of the other
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