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Chapter 3
Core Concepts of Management, John R. Schermerhorn for SFSU 2011
32
Management
Undergraduate 3
02/23/2011

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Term
Globalization
Definition
the worldwide interdependence of resource supplies, product markets, and business competition
Term
Outsourcing
Definition
is the shifting of work to foreign countries to gain the benefits of lower wages and production costs
Term
European Union
Definition
a political and economic alliance of European countries
Term
NAFTA - North American Free Trade Agreement
Definition
links Canada, the United States, and Mexico in a regional economic alliance
Term
Maquiladoras
Definition
foreign manufacturing plants that operate in Mexico with special privileges
Term
APEC - Asia-Pacific Economic Cooperation
Definition
forum represents a third of the global market-place and top market for cars and telecommunications equipment
Term
International Business
Definition
conducts commercial transactions across national boundaries
Term
Global Sourcing
Definition
materials or components are purchased abroad for assembly at home into a final product
Term
Exporting
Definition
local products are sold abroad
Term
Importing
Definition
the process of acquiring products abroad and selling them in domestic markets
Term
Licensing Agreement
Definition
occurs when a firm pays a fee for the rights to make or sell another company's products
Term
Franchising
Definition
provides the complete "package" of support needed to open a particular business
Term
Joint Venture
Definition
establishes operations in a foreign country through joint ownership with local partners
Term
Wholly Owned Subsidiary
Definition
a local operation completely owned by a foreign firm
Term
Multinational Corporation (MNC)
Definition
a business firm with extensive international operations in more than one foreign country
Term
Transnational Corporation
Definition
a MNC (multinational corporation) that operates worldwide on a borderless basis
Term
Corruption
Definition
use of illegal business practices
Term
Sweatshop
Definition
employs workers at very low wages and in poor working conditions
Term
Child Labor
Definition
employment of children for work normally performed by adults
Term
Culture
Definition
a shared set of beliefs, values, and patterns of behavior common to a group of people
Term
Ethnocentrism
Definition
the tendency to consider one's culture as superior to all others
Term
Culture Shock
Definition
is the confusion and discomfort a person experiences when in an unfamiliar culture
Term
Low-context cultures
Definition
emphasize words to communicate by speaking and writing
Term
High-Context Cultures
Definition
are less specific with words and use body language, relationships, and other context to communicate
Term
Monochronic Culture
Definition
people tend to do one thing at a time
Term
Polychronic Culture
Definition
time is used to accomplish many different things at once
Term
Power Distance
Definition

the degree to which a society accepts the unequal distribution of power in organizations

(High power distance - - Low power distance)

 

  1. Philippines (high)
  2. Japan
  3. USA
  4. Australia (low)

 

Term
Uncertainty Avoidance
Definition

the degree to which a society tolerates risk and situational uncertainties

(Strong uncertainty avoidance - -Weak uncertainty)

 

  1. Greece (strong)
  2. Japan
  3. USA
  4. Singapore (weak)

 

Term
Individualism-Collectivism
Definition

the degree to which a society emphasizes individual self-interest versus the collective values of groups

(Individualism - - Collectivism)

 

  1. USA (individualism)
  2. Japan
  3. Thailand
  4. Venezuela (collectivism)

 

Term
Masculinity-Femininity
Definition

the degree to which a society emphasizes assertiveness and material concerns versus greater concern for human relationships and feelings

(Masculinity - - Femininity)

 

  1. Japan (Masculinity)
  2. USA
  3. Portugal
  4. Sweden (Femininity)

 

Term
Time Orientation
Definition

the degree to which a society emphasizes short-term considerations versus greater long-term concern for future

(Short-term thinking - - Long-Term Thinking)

 

  1. USA (short)
  2. India
  3. Japan (long)

 

Term
Comparative management
Definition
the study of how management practices differ systematically from one country and/or culture to the next
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