Term
| ___ is a group of people working together, all doing essentially the same type of work, to accomplish a job. |
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Definition
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Term
| Cooperative results are usually ___ better in quality than the result of someone working alone. |
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Definition
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Term
| ___ is a group of people wortking together to achieve a common goal via a process of feedback and iteration |
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Definition
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Term
| For collaboration to be successful, members must provide and receive___. |
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Definition
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Term
| Top important characteristics for an effective collaborator |
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Definition
enthusiastic about the subject of collaboration
open minded an curious
speaks their mind even if it's an unpopular viewpoint
responds timely
willing to enter into difficult conversations |
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Term
| Least important characteristics for effective collaboration |
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Definition
experienced business person
established reputation in the field of collaboration
skilled and persuasive presenter
well organized |
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Term
| Giving and receiving ___ is the single most important collaboration skill. |
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Definition
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Term
| According to Hackman, there are three primary criteria for judging team success |
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Definition
Successful outcome
Growth in team capability
Meaningful and satisfying experience |
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Term
| For success, most business teams also need to ask if they completed the goal within the ___ and ___ allowed. |
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Definition
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Term
Collaborative teams accomplish four primary purposes.
These individual purposes ___ on each other |
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Definition
Become informed
Make decisions
Solve problems
Manage projects.
Build |
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Term
| Decisions are made at three levels, what are they? |
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Definition
Operational
Managerial
Strategic |
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Term
| ___ decisions are those that support operational and day to day activities. |
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Definition
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Term
| ___ decisions are those about the allocation and utilization of resources. |
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Definition
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Term
| ___ decisions are those that support broad-scope, organizational issues |
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Definition
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Term
| Information systems can be classified based on whether their decision processes are ___ or ___ |
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Definition
| Structured or unstructrued |
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Term
| a ___ process is one for which there is an understood and accepted method for making decisions |
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Definition
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Term
| A ___ process is one for which there is no agreed-on decision-making method |
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Definition
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Term
| Decisions at the operational level tend to be ___ and decisions at the strategic level tend to be ___. While managerial decisions tend to be ___. |
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Definition
Structured
unstructured
structured and unstructured |
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Term
| Few structured decisions involve ___ |
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Definition
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Term
| A ___ is a perceived difference between what is and what ought to be. |
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Definition
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Term
| The fundamental purpose of the starting phase is to set the ___ for the project and the team. |
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Definition
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Term
| Name the problem solving tasks |
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Definition
Define the problem
ID alternative solutions
specify evaluation criteria
evaluate alternatives
select an alternative
implement solution |
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Term
| Name the tasks for the starting phase of project management |
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Definition
set team authority
set scope and budget
form team
establish roles responsibilities and authority
establish team rules |
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Term
| Name the tasks for the planning phase of project management |
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Definition
determine tasks and dependencies
assign tasks *the who does what & when*
determine schedule
revise budget |
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Term
| Name the tasks for the doing phase of project management |
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Definition
perform project tasks
manage tasks and budget
solve problems
reschedule tasks as needed
document and report progress |
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Term
| Name the tasks for the finalizing phase of project management |
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Definition
determine completion
prepare archival documents
disband team |
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Term
| ___ are accomplished during the doing phase |
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Definition
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Term
| a ___ is an information system that supports collaboration |
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Definition
| collaboration information system |
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Term
| the five components of every information system: |
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Definition
hardware
software
data
procedures
people |
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Term
| ___ programs are applications like email or text that support collaborative work |
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Definition
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Term
| collaboration involves two types of data, ___ and ___ |
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Definition
project data
project metadata |
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Term
| ___ is data that is part of the collaboration's work product |
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Definition
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Term
| ___ is data that is used to manage the project |
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Definition
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Term
| What are the collaborative activities |
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Definition
iteration
feedback
accomplish task within time and budget
promote team growth
increase team satisfaction |
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Term
| ___ is the program component of a collaboration system |
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Definition
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Term
| ___ occurs when all team members meet at the same time |
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Definition
| synchronous communication |
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Term
| ___ occurs when team members don't meet at the same time |
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Definition
| asynchronous communication |
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Term
| ___ enable users to view the same whiteboard, application or display |
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Definition
| screen sharing applications |
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Term
| ___ is a virtual meeting in which attendees view one of the attendees' computer screens for a more formal and organized presentation |
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Definition
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Term
| ___ is where one group member posts an entry and other group members respond |
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Definition
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Term
| ___ tracks changes to documents and provide features and functions to accommodate concurrent work |
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Definition
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Term
| ___ is the process that occurs when collaboration tools limits or directs user activity. |
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Definition
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Term
| version control involves one or more of the following: |
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Definition
user activity limited by permissions
document checkout
version histories
workflow control |
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Term
| shared documents are placed into shared directories called ___ |
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Definition
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Term
| A graph that shows the relationship of power as a function of the time using that product |
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Definition
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