Shared Flashcard Set

Details

chapter 2
chapter 2
43
Management
Undergraduate 1
10/05/2011

Additional Management Flashcards

 


 

Cards

Term
ADMINISTRATIVE MANAGEMENT THEORY
Definition
THE STUDY OF HOW TO CREATE AN ORGANIZATIONAL STRUCTURETHAT LEADS TO EFFICIENCY AND EFFECTIVINESS
Term
FOUR PRINCIPLES OF SCIENTIFIC MANAGEMENT
Definition

STUDY THE WAY JOBS ARE PERFORMED NOW AND DETERMINE WAYS TO THEM

CODIFY NEW METHODS INTO RULES

SELECT WORKERS WHOSE SKILLS MATCH RUKES

ESTABLISH FAIR LEVELS OF PERFORMANCE

Term
MAX WEBER
Definition
DEVELOPED THE PRINCIPLE OF BUREAUCRACY
Term
WEBERS PRINCIPLES OF BUREUCRACY
Definition

A MANAGERS FORMAL AUTHORITY

POSITION ON THE FIRM SHOULD BE BASED ON PERFORMANCE NOT SOCIAL

THE ECTENT OF THE POSITION SHOULD BE CLEARLY SPECIFED

AUTHORITY CAN BE EXERCISED

MANAGERS MUST CREATE A WELL DEFINE SYSTEM OF RULES

Term
RULES
Definition
FORMAL WRITTEN INSTRUCTIONS THAT SPECIFY ACTIONS THAT CAN BE TAKEN UNDER DIFFERENT CIRCUMSTANCES TO ACHIEVE SPECIFIC GOALS
Term
SOPS
Definition
SPECIFIC SETS OF WRITTEN INSTRUCTIONS ABOUT HOW TO PERFORM A CERTAIN TASKS
Term
NORMS
Definition
UNWRITTEN INFORMAL CODES OF CONDUCT THAT PRESCRIBE HOW PEOPLE SHOULD ACT
Term
FAYOLS PRINCIPLES OF MGMT
Definition

DIVISION OF LABOR

AUTHORITY AND RESP

UNITY OF COMMAND

LINE OF AUTHORITY

CENTRALIZATION

UNITY OF DIRECTION

EQUITY

ORDER

INITIATIVE

DISCIPLINE

ESPIRIT OF THE CORPS

 

Term
DIVISION OF LABORS FAYOLS PRINCIPLES OF MANAGEMENT
Definition
ALLOWS JOB SPECIALIZATION
Term
AUTHORITY AND RESPONSIBILTY
Definition
BOTH FORMAL AMD INFORMAL AUTHORITY RESULTING FROM SPECIAL EXPERTISE
Term
UNITY OF COMMAND
Definition
EMPLOYEES SHOULD HAVE ONLY ONE BOSS
Term
LINE OF AUTHORITY
Definition
A CLEAR CHAIN OF COMMAN FROM TOP TO BOTTOM OF THE FIRM
Term
CENTRALIZATION
Definition
THE DEGREE TO WHICH AUTHORITY REST AT THE TOP PF THE ORG
Term
MARY PARKER FOLLET
Definition

CONCERNED THAT TAYLOR IGNORED THE HUMAN SIDE

SUGGESTED WORKERS HELP IN ANALYZING THEIR JOBS

IF WORKERS HAVE RELEVANT KNOWLDGE OF THE TSK THEN THEY SHOULD CONTROL OF IT

Term
THE HAWTHORNE STUDIES
Definition
STUDIES OF HOW CHARACTERISTICS OF THE WORK SETTING AFFECTED WORKER FATIGUE AND PERFORMANCE
Term
HAWTHORNE STUDIES ADN HUMAN RELATIONS
Definition
HAWTHORNE EFFECT  WORKERS ATTITUDES TOWARS THEIR MANAGERS AFFECT THE LEVEL OF WORKERS PREFORMANCE
Term
HUMAN RELANTIONS MOVEMENT
Definition
ADVOCATES THAT SUPERVISORS BE BEHAVIORALLY TRAINED TO MANAGE SUBORDINATES AND INCREASE PRODUCTIVELY
Term
INFORMAL ORGANIZATION
Definition
THE SYSTEM OF BEHAVIORAL RULES OF NORMS THAT EMERGE IN A GROUP
Term
ORGANIZATIONAL BEHAVIOR HAWTHORNE STUDIES
Definition
STUDY ON HOW FACTORS THAT HAVE AN IMPACT ON HOW INDIVIDUALS AND GROUPS RESPOND TO AND ACT IN ORG
Term
THEORY X
Definition
A SET OF NEGATIVE ASSUMPTIONS ABOUT WORKERS THAT LEADS TO CONCLUSIONS THAT A MANAGER TASK IS JUST TO SUPERVISE
Term
DOUGLAS MCGREGOR
Definition
PROPOSED TWO DIFFERENT SETS OF ASSUMPTIONS ABOUT WORKERS THE X AND Y THEORY
Term
THEORY Y
Definition
A SET OF POSSTIVE ASSUMPTIONS ABOUT WORKERS THAT LEADS TO THE CONCLUSION THAT A MANAGERS TASK IS TO CREATE WORK SETTING THAT ENCOURAGES COMMITMENT AND PROVIDES OPPORTUNITIES TO WORKERS TO BE IMAGINATIVE
Term
MANAGEMENT SCIENCE THEORY
Definition
CONTEMPROARY APRROACH TO MGMT FOCUSES RIGOURUS QUANTATIVE TECHNIQUES TO MAKE MANAGERS MAX USE OF RESOURCES TO PRODUCE GOOD AND SERV
Term
CLOSED SYSTEM
Definition
A SYSTEM THAT IS NOT AFFECTED BY THE CHANGES IN EXT ENVIRONMENT
Term
SYNERGY
Definition
THE PERFORMANCE GAINS THAT RESULTS FROM THE COMBINED ACTIONS OF INDIVIDUALS AN DEP POSSIBLE IN AN ORG SYSTEM
Term
CONTINGENCY THEORY
Definition
THE IDEA THAT AN ORG STRUCTURE AND CONTROL SYSTEM A MANAGER CHOOSE ARE CONTINGENT ON CHARACTERISITICS OF THE EXT ENVIRONMENT
Term
MECHANISTIC STRUCTURE
Definition
ANN ORG STRUCTURE IN WHICH AUTHORITY IS CENTRALIZED TASK AND RULES ARE CLEARRLY SPECIFIED
Term
CH 4 ETHICAL DILEMMA
Definition
QUADANDRY PEOPLE FIND THEMSELVES IN THE WAYS THEY SHOULD ACT THAT MIGHT HELP ANOTHER PERSON EVEN THOUGH MIGHT DO SO MIGHT GO AGAIN THEIR OWN INTEREST
Term
ETHICS
Definition
THE INNER GUIDING MORAL PRINCIPPLES VALUES AND BELIEFS THAT PEOPLE USE TO ANALYZE A SITUATION
Term
ETHICAL ISSUES
Definition
NEITHER LAWS OR ETHICS ARE FIXED PRINCIPLES
Term
ETHICS AND LAWS
Definition
LAWS CAN CHANGE OR DISSAPEAR AS ETHICAL BELIEFS CHANGE
Term
SKATEHOLDERS
Definition
THE PEOPLE OF AND GROUPS THAT SUPLLY A COMPANY WITH ITS PRODUCTIVE RESOURCES
Term
STOCKEHOLDERS
Definition
WANT TO MAKE SURE THAT MANAAGERS ARE BEHAVING ETHICALLY AND NOT RISKING INVESTORS CAPITAL BY ENGAGING IN ACTIONS THAT COULD HURT THE COMPANY REPUTATION
Term
MANAGERS
Definition
RESPONSIBLE FOR USING THE COMPANY FINANCIAL CAPITAL AND HUMAN RESOURCES O INCREASE PERFORMANCE
Term
EMPLOYEES
Definition
EXPECT TO RECEIVE REWARD CONSISTENT WITH THEIR PERFORMANCE
Term
SUPLLIERS
Definition
EXPECT TO BE TREATED FAIRLY AND PROMPT FOR THE THIER IMPUTS ABD RECEIVE QUALITY PRODUCTS AT AGREED COUPON PRICES
Term
CUSTOMERS
Definition
MOST CRITICAL SKATEHOLDERS COMPANY MUST WORK TO INCREASE EFFICIENCY AND EFFECTIVINESS IN ORDER TO CREATE LOYAL CUSTOMERS
Term
EFFICIENCY
Definition
A MEASURE ON HOW WELL RESOURCES ARE USED TO ACHIEVE A GOAL
Term
EFFECTIVINESS
Definition
A MEASURE OF THE APPROPIATENESS OF THE GOALS AND ORG IS PURSING AND THE DEGREE TO WHICH THEY ARE ACHIEVED
Term
UNITARIAN RULE IN ETHICS
Definition
DECISION THAT PRODUCES THE GREATEST GOOD FOR THE GREATEST NUMBER
Term
MORALS RIGHT RULE
Definition
DECESION THAT BEST MANTAIN AND PROTECT THE FUNDAMENT RIGHT AND PRIVILAGES OF PEOPLE AFFECT BY IT
Term
JUSTICE RULE
Definition
DECECSION THAT DISTRIBUTE BENEFITS AND HARMS AMONG PEOPLE AND GROUPS IN A FAIR IMPARTIAL WAY
Term
PRACTICAL RULKE
Definition
DECISION THAT A MANAGER HAS NO HESITATION ABOUT COMMUNICATING TO PEOPLE OUTSIDE OF THE COMPANY BEACUSE THE TYPICAL PERSON WOULD THINK IS ACCEPTABLE
Supporting users have an ad free experience!