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Chapter 18- Create competitive advantage
N/A
21
Marketing
Undergraduate 3
10/26/2009

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Term
Competitive Advantages Requires
Definition
delivering more value and satisfaction to target consumers
Term
Competitive Marketing Strategies
Definition
Analyze their competitors and develop value-based strategies for profitable customer relationships
Term
Competitor Analysis
Definition
Identifying company's competitors........ Assess strengths and weakness......Select which competitors to attack or avoid
Term
Identifying Direct and Indirect Competitors
Definition
Direct- All firms making the same product or class of products......... Indirect - All firms making products that supply the same service
Term
Select competitors to attack and avoid by customer value analysis
Definition
Customer Value Analysis - determines the benefits that target customers' value and how customers rate the relative value of various competitors offers
Term
Entrepreneurial Marketing
Definition
Haven't done this before or launching a new product
Term
Formulated Marketing
Definition
Most large companies - formal system and follow it
Term
Intrepreneurial Marketing
Definition
Re-establish strategies and use new concepts to produce a product
Term
Michael Porter's Four Basic Competitive Positioning Strategies
Definition
Overall Cost Leadership, Differentiation, Focus, Middle of the Road
Term
Market Leader
Definition
Firm with the largest market share
Term
Market Challengers
Definition
Firms fighting to increase market share.... #2 guy
Term
Market Followers
Definition
Firms that want to hold on to their market share
Term
Market Followers
Definition
Firms that want to hold on to their market share
Term
Market Nichers
Definition
Firms that serve small market segments not being pursued by other firms
Term
Market Leader Strategies
Definition
Expand Total demand, protect their current market, expand market share
Term
Market Follower strategies
Definition
Second Mover Advantage
Term
Market Nicher Strategies
Definition
Key to market niching is specialization with high growth potential and little interest from competitors
Term
Competitor-Centered Company
Definition
Track competitor moves and market shares and trying to find ways to counter them - React!
Term
Customer-centered company
Definition
spends most of its time focusing on customer developments in designing strategy
Term
Market-centered company
Definition
focus on both competitor and customer
Term
Value Disciplines according to Treacy and Wiersema
Definition
Operational Excellence, Customer Intimacy, Product Leadership
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