Term
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Definition
| emphasizes careful selection and training of workers and supervisory support. |
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Term
| 4 core principles of scientific management |
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Definition
1. Develop a "science" for each job - rules of motion, standard work tools, and proper work conditions
2. Hire workers with the right abilities for the job
3. Train and motivation workers to do their jobs according to the science
4. Support workers by planning and assisting their work by the job science |
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Term
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Definition
| rational and efficient form of organization founded on logic, order, and legitimate authority. |
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Term
5 "rules and duties" based on Administration Industrielle et Generale by Henri Fayol
PG. 30 |
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Definition
1. Foresight
2. Organization
3. Command
4. Coordination
5. Control |
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Term
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Definition
| the tendency of a person singled out for special attention to perform as expected. |
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Term
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Definition
| a physiological or psychological deficiency that a person wants to satisfy. |
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Term
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Definition
| Assumes people dislike work, lack ambition, are irresponsible, and prefer to be led. |
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Term
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Definition
| Assumes people are willing to work, accept responsibility, are self-directed, and are creative. |
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Term
Self-Fulfilling Prophecy
pg35 |
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Definition
| occurs when a person acts in ways that confirm another's expectations. |
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Term
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Definition
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Definition
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Definition
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Term
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Definition
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Term
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Definition
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Term
| Management Science & Operations Research |
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Definition
| apply mathematical techniques to solve management problems |
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Term
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Definition
| the study of how organizations produce goods and services |
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Term
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Definition
| transforms resource inputs from the enviroment into product outputs. |
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Term
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Definition
| smaller component of a larger system |
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Term
| Management Science & Operations Research |
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Definition
| apply mathematical techniques to solve management problems |
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Term
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Definition
| the study of how organizations produce goods and services |
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Term
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Definition
| transforms resource inputs from the enviroment into product outputs. |
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Term
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Definition
| smaller component of a larger system |
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Term
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Definition
| tries to match management practices with situational demands. |
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Term
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Definition
| managing with an organization-wide commitment to continuous improvement, product quality, and customer needs. |
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Term
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Definition
| involves always searching for new ways to improve work quality and performance. |
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Term
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Definition
| indicates conformance with a rigorous set of international quality standards |
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Term
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Definition
| the process of using intellectual capital for competitive advantage |
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Term
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Definition
| continuously changes and improves using the lessons of experience. |
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Term
| High-Performance Organization |
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Definition
| Consistently achieves excellence while creating a high-quality work environment |
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Term
| Evidence Based Management (EBM) |
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Definition
| Involves making decisions based on hard facts about what really works. |
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