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Chapter 16
Exam 4
13
Business
Undergraduate 3
04/19/2011

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Term
Organizational Structure
Definition
the formal system of task and reporting relationships that controls, coordinates, and motivates employees so that they cooperate and work together to achieve an organization's goals
Term
Organizational Design
Definition
the process by which managers select and manage various dimensions and components or organizational structure and culture so that an organization can achieve its goals
Term
Contingency Theory
Definition
organizational structure should be designed to match the set of contingencies- factors or conditions- that cause an organization the most uncertainty
Term
Organic Structure
Definition
an organizational structure designed to promote flexibility so that employees can initiate change and adapt quickly to changing conditions
Term
Mechanistic Structure
Definition
an organizational structure designed to induce employees to behave in predictable, accountable ways
Term
Function
Definition
a set of people who perform the same types of tasks or hold similar positions in an organization
Term
Functional Structure
Definition
one box over many boxes over many boxes (President over VPs)
Term
Divisional Structure (Multi-Dimensional Structure) (M-Form)
Definition
one box over many boxes (GM Corporate HQ over Presidents of Buick, GMC, Cadillac, Chevrolet)
Term
Simple Structure
Definition
one box (President)
Term
Product Structure
Definition
a divisional organizational structure that groups functions by types of product so that each division contains the functions it needs to service the products it produces
Term
Market Structure
Definition
a divisional organizational structure that groups functions by types of customers so that each division contains the functions it needs to service a specific segment of the market
Term
Geographic Structure
Definition
a division organizational structure that groups functions by region so that each division contains the functions it needs to service customers in a specific geographic area
Term
Corporate Management
Definition
the set of managers whose responsibility is to supervise and oversee the divisional managers
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