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Definition
a series directed at designing, producing, marketing,delivering,and servicing any -each step is usually done by a different company and adds value |
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| involves the activity that turns raw materials into a product and put it in the hands of the consumer |
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| the management of flows among firms in a supply chain, includes actual movement of good and sharing of information, goals is to maximize profitability |
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| Supply Chain management: Partners |
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Definition
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| when a company contracts a specialists to service their supply chain |
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supply products necessary to create a product or goods
*raw material, components parts |
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| link the company to the customer |
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| moves the product from the producer to the end user |
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| The importance of distribution: Direct channel |
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| involves a producer and customer |
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| The importance of distribution: indirect Channel |
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Definition
involves one or more intermediaries -Firms and individuals that help move product to consumer or business user |
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| Functions of the distribution Channels |
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Definition
ease the flow of goods from puducer to consumer provide utility provide logistics functions of the product create efficiencies Make purchase easier manage risk perform communication and transaction functions-help to share info. |
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| Provides time, place and ownership utility |
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| Functions of DC: Create efficiencies |
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by reducing the number of -breaking bulk-they purchase large quantities and sell them one or few at a time
-Creating Assortments- or more product variations |
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Definition
Radical changes in the distribution strategies -Disintermediation-elimination of traditional intermediaries
-Knowledge management-sharing info. with other supply chain members. |
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| Wholesaling intermediaries |
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Definition
| handle the flow of products from the manufacturer to the retailer. |
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| Independent Intermediaries |
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| Channel intermediaries that are not controlled by any manufacturer but instead do business with many different manufacturers and customers. |
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| Independent Intermediaries:Merchant Wholesalers |
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Definition
| buy goods from manufacturers and sell to retailers and other B2B customers |
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| Full Service Merchant Wholesalers |
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Definition
| Provides service,delivers, credit,repairs, advertising, and support |
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| Limited Merchant Wholesalers |
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| Provides fewer more specialized services |
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| Types of limited Merchant Wholesalers |
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Cash-n-Carry truck Jobbers Drop Shippers rack Jobbers Mail Order |
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| offers low cost merchandise to customers who paying cash and handles on delivery, service customer that are too small for larger wholesalers to notice |
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| carry products to small business customers |
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| take the title of the product but not possession |
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| provide retail with specialty items and own and maintain racks in stores |
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| Types of Independent intermediaries |
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Merchant Wholesalers Merchant Agents/Brokers Manufacturer-Owned Intermediaries |
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| Independent Intermediaries:Merchant Agents/Brokers |
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Manufacturer agent/reps. Selling agents Commission Merchants Merchandise brokers |
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independent sales person Carry several non-competing products |
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independent marketing department whole product line or output |
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take possession of products but not title
receive product on consignment |
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| Independent Intermediaries:Manufacturer Owned- Intermediaries |
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Definition
Sales branches Sales offices Manufacturer show rooms |
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| carry inventory and offers sales and service |
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| offers selling functions but do not carry inventory |
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| product are permanently displayed here |
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| Types of Distribution Channels |
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Definition
Consumer Channels Business to Business Channels Dual Distribution System Hybrid Marketing System |
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| Consumer Channel: Direct Channel |
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Definition
Simplest channel Lowers costs When the producer handles distribution it maintains control over pricing, service and delivery all the elements of the transaction |
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| Consumer Channel: indirect Channel |
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Definition
Consumers are familiar with certain retailers or intermediaries Intermediaries also helps create utility, and transaction efficiencies * Producer-Retailer-Consumer -shortest indirect channel *Producer-Wholesaler-Retailer-Consumer is the most common form of indirect channel |
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Definition
| facilitate the flow of product production to an organization or business customer direct or indirect |
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| a company interacts with more than one type of channels |
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| Steps in Distribution Planning |
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Definition
Develop Distribution objectives Evaluate environmental influences Choose a distribution strategy Develop Distribution tactics |
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| Develop distribution objectives |
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Definition
| influenced by costs, company nature, products, intermediaries environment |
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| Evaluate environmental influences |
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Definition
| looking at the internal and external environment. Consider ability to handle distribution and how competitors distribute. What intermediaries are available. |
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| Choose a distribution strategy |
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Definition
Channel relationships Conventional Marketing System Vertical Marketing system Horizontal Marketing System Distribution Intensity |
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| Conventional Marketing System |
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Definition
members work independently. -not very common today |
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| Vertical Marketing System (VMS) |
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Definition
formal cooperation amongst channel members. Members are unified systems working together. -administered VMS -corporate VMS -Contractual VMS -Retailer Cooperative -Franchise Organization |
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| dominate member lead the channel. Could be an manufacturer or retailer |
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| The company own production and distribution |
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| Individual companies join through contracts |
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| a group of retailers who establish a wholesaling operations to enable them to compete against larger companies |
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| franchiser is linking stages in the product distribution process. |
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| Horizontal Marketing System |
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Definition
| two or more companies at the same channel level agree to work together to get the product to the consumer is their goal |
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| Distribution Intensity:Intensive Distribution |
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Definition
| Selling through all suitable resellers ex. milk, pop |
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| Distribution Intensity:Exclusive Distribution |
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Definition
often selling through a single outlet in a region ex. piano |
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| Distribution Intensity:Selective Distribution |
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Definition
fewer outlets than intensive, but more than exclusive.
ex. electronics |
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| Develop distribution tactics |
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Definition
Selecting Channel Partners Managing the Channel |
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| Selecting Channel Partners |
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Definition
| very important these are long term commitments. |
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| Channel Leader/captain -dominate company who controls the channel able to do this because of some type of power |
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Economic-controls resources Legitimate- Has legal authority Reward/Coercive-company use exclusive distribution and can give or take profitable products. |
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| affects pricing, product and its positioning |
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Definition
the process relating to the movement of products through the supply chain
designing, managing, and improving the movement of products -purchasing -manufacturers -storage -transport |
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Definition
| activities that move product for manufacturers to final customers |
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Order Processing Warehousing Material handling Transportation Inventory Control |
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| activities between receiving an order and shipping a product |
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| a company rent a portion of a warehouse |
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| hold of product for a short period of time |
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| moving a product into, within, out of warehouses |
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| how we move product among channel members |
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| Railroads, Water,Trucks,Air,Pipelines,Internet, |
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| Intermodial modes of transportation |
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a combination of modes -Fishyback -Piggyback -trainship |
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| carry heavier and bulkier items longer distant |
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| carry large products especially international |
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| short hauls offering flexibility in location |
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high value low bulk items. fastest and most expensive form of transportation |
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| carry petroleum and other chemicals |
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| water and trucks combined |
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| Trucks and railroads combined |
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| Water and railroads combined |
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Definition
| Activities to ensure that goods are always available to meet customer demands |
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| Types of Inventory Control system |
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Definition
Radio Frequency Identification (RFID) Just in time (JIT) |
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Definition
| Product tags with tiny chips containing information about the items content, origin, and destination |
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| Inventory management and purchasing processes that manufacturers and resellers use to reduce inventory to very low levels and ensure that deliveries from suppliers arrive only when needed. |
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