Term
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Definition
| Any attempt to change another's behavior |
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Term
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Definition
| Ability to marshal resources to get something done |
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Term
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Definition
| Gaining compliance through rewards |
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Term
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Definition
| Gaining compliance through threats or punishment |
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Term
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Definition
| Gaining compliance on the basis of one's formal position |
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Term
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Definition
| Gaining compliance on the basis of charisma or personal identification |
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Term
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Definition
| Gaining compliance on the basis of one's ability to dispense valued information |
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Term
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Definition
| Making employees full partners in the decision-making process, and giving them the necessary tools and rewards |
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Term
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Definition
| Social influence process of inspiring and guiding others in a common effort |
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Term
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Definition
| The process of influencing others to pursue official objectives |
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Term
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Definition
| The process of influencing others to pursue unofficial objectives |
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Term
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Definition
| The ability to monitor and control one's emotions and behaviors in complex social settings |
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Term
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Definition
| Visionaries who challenge people to do exceptional things |
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Term
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Definition
| Someone who develops another person through tutoring, coaching, and guidance |
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Term
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Definition
| Systematic management of the antecedents and consequences of behavior |
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Term
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Definition
| An environmental cue for a specific behavior |
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Term
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Definition
| Rewarding every instance of a behavior |
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Term
| INTERMITTENT REINFORCEMENT |
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Definition
| Rewarding some, but not all, instances of a behavior |
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