Term
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Definition
| A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one’s own interests. |
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Term
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Definition
| A reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement. |
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Term
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Definition
| A style of dealing with conflict emphasizing both cooperation and assertiveness to maximize both parties’ satisfaction. |
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Term
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Definition
| A style of dealing with conflict involving strong focus on one’s own goals and little or no concern for the other person’s goals. |
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Term
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Definition
| A third party who intervenes to help others manage their conflict. |
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Term
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Definition
| A team member who keeps abreast of current developments and provides the team with relevant information. |
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Term
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Definition
| A team strategy that entails making decisions with the team and then informing outsiders of its intentions. |
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Term
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Definition
| A team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions. |
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Term
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Definition
| A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility. |
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