Shared Flashcard Set

Details

Chapter 13
vocabulary
30
Business
12th Grade
04/30/2012

Additional Business Flashcards

 


 

Cards

Term
Retail stores
Definition
sell goods and services directly t their place of business
Term
nonstore sellers
Definition
sell goods and services in different ways and from different locations
Term
telemarketing
Definition
is a form of selling that involves the seller phoning you to promote the purchase of goods or services
Term
T-commerce
Definition
refers to shopping on television
Term
E-commerce
Definition
refers to buying and selling goods and services online.
Term
consumer cooperatives
Definition
are nonretail associations owned and operated by a group of member for their own benefit rather than for profit.
Term
advertising
Definition
is a paid message touting the attributes of something in order to convince consumers to buy it.
Term
comparison shopping
Definition
is the process of gathering info. about products and services to find the best quality or usefulness at the best price
Term
warranty
Definition
guarantees that a product will meet certain performance and quality standards
Term
full warranty
Definition
warranty that doesnt have a limit
Term
limited warranty
Definition
provides service repairs, and replacement only under certain conditions
Term
Implied merchantability
Definition
computer printer must print documents, a heater must produce heat.
Term
Implied fitness
Definition
means that a product must be fit for any performance or purpose promise by the seller.
Term
extended warrany
Definition
when you buy major appliance, autos or electronic products you often ore offered a service.
Term
workorder
Definition
request service and describes the work that will be performed.
Term
department store
Definition
Sells a variety of goods and services in a single store
Term
warehouse club and super store
Definition
Offers price advantages and wide product selection to its members
Term
consignment store
Definition
Sells used merchandise at reduced prices
Term
discount store
Definition
Sells certain lines of merchandise at below-average prices
Term
thrift
Definition
The quality of being frugal, using resources wisely
Term
specialty store
Definition
Sell goods and services for specialized purposes
Term
door-to-door sales
Definition
Salesperson comes to home, either by invitation or not
Term
catalog shopping
Definition
Shopper calls on telephone to buy goods listed in a catalog
Term
reliability
Definition
Being able to depend on a person or business to back up their claims
Term
services
Definition
Special consumer features offered by a store or other seller
Term
impulse buying
Definition
Buying on the spur of the moment, without planning
Term
estimate
Definition
A total expected cost, in writing, for performing a service
Term
wholesale
Definition
Obtains goods from suppliers to sell to retailers
Term
warranty
Definition
A guarantee that a product will perform up to specified standards; four types are implied, written, full, and limited warranties
Term
contract
Definition
Legally binding papers signed by all parties in an agreement
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