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Chapter 12
Dealing With Employee-Management Issues
47
Business
Undergraduate 1
04/19/2022

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Term
What is an employee organization that has the main goal of representing members in employee-management bargaining over job-related issues?
Definition
Union
Term
What % is union membership in public sector jobs?
Definition
34%
Term
What % is union membership in private sector jobs?
Definition
6.2%
Term
What is an organization of skilled specialists in a particular craft or trade?
Definition
Craft union
Term
What was the average workweek hours in 1900?
Definition
60-80 hours a week
Term
What was the 1st labor union that was formed in 1869?
Definition
Knights of Labor
Term
What is an organization of craft unions that championed fundamental labor issues and was formed in 1886?
Definition
American Federation of Labor (AFL)
Term
What are labor organizations of unskilled and semiskilled workers in mass-production industries such as automobile manufacturing and mining?
Definition
Industrial unions
Term
What is a union organization of unskilled workers; broke away from the American Federation of Labor (AFL) in 1935 and rejoined it in 1955?
Definition
Congress of Industrial Organizations (CIO)
Term
What major legislation made the American Federation of Labor (AFL) and Congress of Industrial Organizations (CIO) merge?
Definition
Taft-Hartley Act
Term
T/F The AFL-CIO exists today.
Definition
True
Term
What % of private sector workers were in unions in the 1950s?
Definition
36%
Term
What major legislation affecting labor were courts forbidden from legally halting nonviolent union activities and outlawed contracts forbidding unions (yellow-dog contract)?
Definition
Norris-LaGuardia Act, 1932
Term
What major legislation affecting labor gave employees the right to form unions, the right to not join unions, the right to bargain with employers through elected union representatives, the right to strike, picket, and boycott, and established the National Labor Relations Board to oversee election campaigns and investigate labor practices?
Definition
National Labor Relations Act (Wagner Act), 1935
Term
What major legislation affecting labor set a minimum wage and maximum hours for workers?
Definition
Fair Labor Standards Act, 1938
Term
What major legislation affecting labor permitted states to pass laws prohibiting forced union joining (right-to-work laws), set up measures, set up methods to deal with strikers, prohibiting secondary boycotts, closed shop agreements, and featherbedding (the requiring of wage payments for work not performed by unions?
Definition
Labor-Management Relations Act (Taft-Hartley Act), 1947
Term
What major legislation affecting labor guaranteed individual rights of union members in dealing with their union, such as the right to nominate candidates for union office, vote in union elections, attend and participate in union meetings, vote on union business, and examine union records and accounts? This requires annual financial reports to be filed with the US Department of Labor. Was to cut down on union corruption
Definition
Labor-Management Reporting and Disclosure Act (Landrum-Griffin Act), 1959
Term
What is a type of contract that required employees to agree as a condition of employment not to join a union and was prohibited by the Norris-LaGuardia Act of 1932?
Definition
Yellow-dog contract
Term
What is the process whereby union and management representatives form a labor-management agreement, or contract, for workers?
Definition
Collective bargaining
Term
What is a formal process whereby a union is recognized by the National Labor Relations (NLRB) as the bargaining agent for a group of employees?
Definition
Certification
Term
What is the process by which workers take away a union's right to represent them?
Definition
Decertification
Term
What is an agreement that sets the tone and clarifies the terms under which management and labor agree to function over a period of time?
Definition
Negotiated labor-management agreement (labor contract)
Term
What is a provision in a negotiated labor-management agreement that stipulates that employees who benefit from a union must either officially join or at least pay dues to the union?
Definition
Union security clause
Term
What was a clause in a contract that specified workers had to be members of a union before being hired (outlawed by the Taft-Hartley Act in 1947)?
Definition
Closed shop agreement
Term
What is a clause in a contract that says workers don't have to be members of a union to be hired, but must agree to join the union within a prescribed period?
Definition
Union shop agreement (Most popular)
Term
What is a clause in a contract that says employers may hire nonunion workers; employees aren't required to join the union but must pay the union fee? (Outlawed in 2018)
Definition
Agency shop agreement
Term
What is legislation that gives workers the right, under an open shop, to join or not to join a union if it's present?
Definition
Right-to-work laws
Term
What is a charge by employees that management isn't abiding by the terms of the negotiated labor-management agreement?
Definition
Grievance
Term
Who are union officials who work permanently in an organization and represent employee interests on a daily basis?
Definition
Shop stewards
Term
What is the range of options between the initial and final offer that each party will consider before negotiations dissolve or reach an impasse?
Definition
Bargaining zone
Term
What is the use of a third party, called a mediator, who who encourages both sides in a dispute to continue negotiating and often makes suggestions for resolving the dispute?
Definition
Mediation
Term
What is the agreement to bring in a third party (a single arbitrator or a panel of arbitrators) to render a binding decision in a labor dispute?
Definition
Arbitration
Term
What is when workers collectively refuse to go to work?
Definition
Strike
Term
What is when workers in a critical industry return to their jobs while the union and management continue negotiations?
Definition
Cooling-off period
Term
How do workers that are not allowed to strike get around it?
Definition
Calling out sick in large numbers; called a sickout or blue flu
Term
How long can cooling-off periods last?
Definition
Up to 80 days
Term
What is when a union encourages both its members and the general public not to buy the products of a firm involved in a labor dispute?
Definition
Primary boycott
Term
What is an attempt by labor to convince others to stop doing business with a firm that's the subject of a primary boycott? It was prohibited by the Taft-Hartley Act.
Definition
Secondary boycott
Term
What is an attempt by management to put pressure on union workers by temporarily closing the business?
Definition
Lockout
Term
What is a court order directing someone to do something or to refrain from doing something?
Definition
Injunction
Term
Who are workers hired to do the job of striking employees until the labor dispute is resolved?
Definition
Strikebreakers or scabs
Term
How much has the CEO compensation risen since 1978?
Definition
940%
Term
How much has compensation risen for average workers since 1978?
Definition
12%
Term
What required companies to give equal pay to men and women who do the same job?
Definition
Equal Pay Act of 1963
Term
What suggested that people in jobs requiring similar levels of education, training, or skills should receive equal pay?
Definition
Comparable worth
Term
What is unwelcome sexual advances, requests for sexual favors, and other conduct (verbal or physical) of a sexual nature that creates a hostile work environment?
Definition
Sexual harassment
Term
What are 2 types of sexual harassment?
Definition
Quid pro quo and hostile work environment
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