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Chapter 12
Chapter 12
18
Marketing
Undergraduate 4
11/25/2012

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Term
International Logistics
Definition
Design and management of a system that directs and controls the flow of materials and the associated info flow- into, through and out of the organization across national boundaries
Term
Materials Mgmt
Definition
Inflow of raw materials, parts, supplies in and through org. (internal sourcing strategy)
Term
Physical Distribution
Definition
Movement of the organization's finished products to the customer.
Term
Global logistical integration
Definition
Coordination of production and distribution across geographic boundaries. (helps reduce resources and allows for more efficient, cost effective processes)
Term
Third party logistics (3PL)
Definition
Contracting of all or part of an Organization’s logistics operations to an independent, specialized logistics service provider.
Term
Standard provider
Definition
Most fundamental, perform basic logistics activities such as pick & pack, warehousing and distribution.
Term
Service developer
Definition
offer it’s customers advanced value-added services like tracking, tracing, cross docking, unique security systems, etc. Have solid IT foundation and focus on economies of scale and scope.
Term
Customer Adapter
Definition
comes in at customers request and often takes substantial control of org’s logistic activities. Does not develop new service, but generally improves logistics function dramatically
Term
Customer developer
Definition
highest level of integration. Provider integrates itself with org and takes over its entire logistics function.
Term
Fourth party logistics (4PL)
Definition
Integrating of a client’s supply AND demand chains by a non-asset based provider. Offer broader range of services such as demand forecasting, sourcing materials, packaging, warehousing, etc…
Term
Core competencies
Definition
Mix of skills and resources an org possesses that enable it to produce one set of goods/services in a much more effective manner than another.
Term
Strategic global sourcing
Definition
Coordination of sourcing requirements across an org's worldwide business units
Term
International sourcing
Definition
Buying outside an orgs country of manufacture in a way that does not coordinate requirements across its worldwide business units.
Term
Value chain
Definition
Set of value adding activities that link an orgs supply side with its demand side – to gain competitive advantage an org must perform these activities at a lower cost, or in such a way as to offer differentiated goods/services.
Term
Primary activities
Definition
(inbound logistics, operations, outbound logistics, marketing and sales, service)
Term
Support activities
Definition
(HR, org infrastructure, technology development, procurement)
Term
Negatives of outsourcing
Definition
Bad for domestic jobs, may not be as good for service industries (if the customer service care is outsourced, no one likes talking to someone in Asia when they are in the US trying to get help regarding their service)
Term
International retailing
Definition
Retailing activity that transcends national boarders – the ‘face of distribution’ for your company. Int’l retailers that are willing to adapt their strategy to local customs and ways of doing things while taking advantage of their global supply chains.
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