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Chapter 12
Exam 3
41
Psychology
Undergraduate 1
11/09/2012

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Term
social psychology
Definition
the study of how people think about, influences, and relate to one another
Term
conformity
Definition
voluntarily yielding to social norms

can happen at the expense of one's own preferences

can affect us both positively and negatively

example: The Asch Experiment (youtube video)
Term
groupthink
Definition
occurs when people place more importance on maintaining group cohesiveness rather than on assessing the facts of the problem

example: group projects where a bad idea is presented and no one in the group objects
Term
compliance
Definition
occurs when individuals change their behavior as a result of another person requesting them to do so

the person asking for the behavioral change does not have authority over the individual, but they may change regardless
Term
the four compliance techniques
Definition
1. foot-in-the-door technique

2. door-in-the-face technique

3. lowball technique

4. that's-not-all technique
Term
the foot-in-the-door technique
Definition
a compliance technique

the process of asking for a small commitment and then later for a larger commitment
Term
the door-in-the-face technique
Definition
a compliance technique

the process of asking for a large commitment and then later for a smaller commitment

example: charity worker in front of store first asks you to volunteer fifty hours a week (large commitment), which you decline, then they ask you to donate a dollar (smaller commitment) for their charity, which you accept
Term
the lowball technique
Definition
a compliance technique

the process of getting a commitment from someone and then raising the cost of that commitment

example: agree to watch someone's cat but later find out the job entails much more than just feeding it
Term
the that's-not-all technique
Definition
a compliance technique

the persuader makes an offer and then adds something extra to the offer to make it look better

example: infomercials
Term
obedience
Definition
the process of changing one's behavior in response to a command from an authority figure

example: a child cleans their room when requested by their mother
Term
group polarization
Definition
formerly the "risky shift" phenomenon

the tendency for members involved in a group discussion to take somewhat more extreme positions than individuals not involved in a group

example: members of the jury have a less extreme position but after deliberation, they all have more extreme positions
Term
group polarization is due to two characteristics
Definition
1. social comparison

2. informational social influence
Term
social comparison
Definition
a cause of group polarization

the need for individuals to act in ways they believe make them socially desirable and to compare favorably with others
Term
informational social influence
Definition
a cause of group polarization

the tendency to take our cues for appropriate behavior from others, when we are in an ambiguous situation
Term
social facilitation
Definition
the tendency for the presence of other people to have a positive impact on the performance of an easy task
Term
social impairment
Definition
the tendency for the presence of other people to have a negative impact on the performance of a difficult task
Term
social loafing
Definition
the tendency for people to put in less effort when working with others on a simple task

however, lazy people tend to work better alone
Term
social categorization
Definition
the act of assigning someone you just met into a category

it is done automatically, as opposed to being effortful

can result in a stereotype

does not consider the variations of one individual to another
Term
stereotype threat
Definition
occurs when an individual is aware of stereotypical expectations for themselves as a member of a particular group

in stereotype-relevant situations, people "live down" to those expectations
- people underperform

example: teacher mentions a stereotype about boys being better at math than girls, making the girls aware and therefore underperform
Term
the 'A' of the ABC model of attitudes:
the Affective component
Definition
part of the ABC Model of Attitudes

the emotional component

the way a person feels toward the object, person, or situation

example: one who likes country music would feel it is fun and uplifting
Term
the 'B' of the ABC model of attitudes:
the Behavior component
Definition
part of the ABC Model of Attitudes

the action a person takes in regard to the person, object, or situation

example: one who likes country music would turn up the radio, purchase CDs, attend concerts, etc.
Term
the 'C' of the ABC model of attitudes:
the Cognitive component
Definition
part of the ABC Model of Attitudes

the way a person thinks about themselves, an object, or a situation
--> the thoughts are beliefs and ideas about the focus of the attitude

example: one who likes country music might believe it is superior to all other musical genres
Term
The ABC Model of Attitudes
Definition
- Affective component
- Behavior component
- Cognitive component

attitudes are actually poor predictors of behavior since what people say and do can be different, depending on the situation

example: doctors have the attitude that you should do everything possible to maintain good health, however some smoke cigarettes, fail to exercise, and/or get little sleep
Term
attribution
Definition
the process of explaining one's own behavior and the behavior of others

two types:
1. situational cause
2. dispositional cause
Term
situational cause
Definition
a type of attribution

the cause of behavior is attributed to external factors

example: "she is late because she is stuck in traffic, not because she is lazy and forgetful."
Term
dispositional cause
Definition
a type of attribution

the cause of behavior is attributed to internal factors

example: "she is late because she is inconsiderate and lazy."
Term
the attribution fundamental error
Definition
process of where you:
- underestimate the impact of the situation
AND
- overestimate the impact of personal dispositions/traits of another's behavior

this occurs because when we think of others, we do not know their situational factors so we rely on their dispositions
Term
cognitive dissonance
Definition
a sense of discomfort/distress that occurs when a person's behavior does not correspond to their attitudes

example: i am at a discomfort because i was able to recycle in Texas (my attitudes) but now i can't recycle in Louisiana (my behaviors)
Term
ways to reduce cognitive dissonance
Definition
- change the behavior to fit the attitude
OR
- change the attitude to fit the behavior
Term
equal status contact
Definition
a way to overcome prejudices

occurs when there is contact between groups of equal status; no group has power over another

example: "Robber's Cave": experiment performed at a boy's summer camp
Term
the "jigsaw" classroom
Definition
a way to overcome prejudices

an educational technique where individual students are each given only one part of the information needed to solve a problem, where they are forced to...collaborate and listen!
Term
Sternberg's Triangular Theory of Love
Definition
Intimacy
--> liking

Passion
--> infatuation

Commitment
--> empty love
Term
intimacy
Definition
part of sternberg's love theory

it is a liking and a feeling of closeness

psychologically close to others (sharing stories, talking, etc.)

close friends
Term
passion
Definition
part of sternberg's love theory

infatuation

physical aspect of love

the love portrayed in romantic movies
Term
commitment
Definition
empty love

the decisions one makes about a relationship
Term
romantic love
Definition
a combination of intimacy and passion that occurs at the beginning stages of a relationship

a western ideal
Term
compassionate love
Definition
a combination of intimacy and commitment
- sweet love, what love eventually turns to

considered more sensible than the crazy, romantic love, in non-western cultures
Term
altruism
Definition
the act of helping someone in need with no expectation of reward

some psychologists argue it does not exist, that people always expect some sort of level of benefit
Term
bystander effect: kitty genovese
Definition
raped and killed at 3 in the morning

no one called for help until the attack was over
Term
bystander effect: lashanda calloway
Definition
stabbed on a commercial ship while five people ignored it and continued to shop and another individual took a picture
Term
bystander effect: 15 year-old girl at her homecoming dance in 2009
Definition
raped by ten students outside her homecoming dance

twenty students witnessed, but did nothing to help
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