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Chapter 11
N/A
25
Other
Undergraduate 3
05/08/2011

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Term
artificial intelligence (AI)
Definition
a subfield of computer science concerned with studying the thought processes of humans and representing the effects of those processes via machines.
Term
business intelligence
Definition
information systems that assist managers in decision making by allowing extensive, user-driven data analysis via a variety of modeling techniques, or providing easy, intuitive access to structured information.
Term
corporate performance management
Definition
the area of business intelligence involved with monitoring and managing an organization's performance, according to key performance indicators (KPIs) such as revenue, return on investment (ROI), overhead, and operational costs.
Term
data mining
Definition
the process of searching for valuable business information in a large database, data warehouse, or data mart.
Term
decision room
Definition
a face-to-face setting for a group DSS in which terminals are available to the participants.
Term
decision support system (DSS)
Definition
business intelligence systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.
Term
digital dashboard
Definition
a business intelligence system that provides rapid access to timely information and direct access to management reports.
Term
geographic information system
Definition
a computer-based system for capturing, integrating, manipulating, and displaying data using digitized maps.
Term
goal-seeking analysis
Definition
study that attempts to find the value of the inputs necessary to achieve a desired level of output.
Term
group decision support system (GDSS)
Definition
an interactive computer-based system that supports the process of finding solutions by a group of decision makers.
Term
intelligent systems
Definition
a term that describes the various commercial applications of artificial intelligence.
Term
management
Definition
a process by which organizational goals are achieved through the use of resources.
Term
model (in decision making)
Definition
a simplified representation, or abstraction, of reality.
Term
multidimensional data analysis
Definition
the process of performing complex, multidimensional analyses of data stored in a database or data warehouse, typically using graphical software tools.
Term
natural language generation (aka voice synthesis)
Definition
technology that enables computers to produce ordinary language by "voice" or on the screen so that people can understand computers more easily.
Term
natural language processing (NLP)
Definition
communicating with a computer in the user's native language.
Term
natural language understanding (aka speech or voice recognition)
Definition
the ability of a computer to comprehend instructions given in ordinary language via the keyboard or by voice.
Term
neural network
Definition
a system of programs and data structures that approximates the operation of the human brain.
Term
online analytical processing (OLAP)
Definition
the process of performing compelx, multidimensional analyses of data stored in a database or data warehouse, typically using graphical software tools.
Term
organizational decision support system (ODSS)
Definition
a DSS-BI system that focuses on an organizational task or activity involving a sequence of operations and decision makers.
Term
productivity
Definition
the ratio between the inputs to a process and the outputs from that process.
Term
sensitivity analysis
Definition
the study of the impact that changes in one (or more) parts of a model have on other parts.
Term
Turing test
Definition
a test for artificial intelligence in which a human interviewer, conversing with both an unseen human being and an unseen computer, cannot determine which is which
Term
virtual reality
Definition
interactive, computer-generated, three-dimensional graphics delivered to the user through head-moutned display.
Term
what-if analysis
Definition
the study of the impact of a change in the assumptions (input data) on the proposed solutions.
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