Term
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Definition
| one party perceives its interests are being opposed or set back by another party |
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Term
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Definition
| serves organization's interests |
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Term
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Definition
| threatens organization's interests |
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Term
| Desired Outcomes of Conflict |
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Definition
agreement
stronger relationships
learning |
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Term
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Definition
| the more members of different groups interact, the less intergroup conflict they will experience |
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Term
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Definition
| encourages different opinions without protecting management's personal feelings |
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Term
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Definition
| fostering a debate of opposing viewpoints to better understand an issue |
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Term
| 5 Conflict Handling styles |
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Definition
| dominating; avoiding; obliging; integrating; compromising |
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Term
| Alternative Dispute Resolution |
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Definition
| avoiding costly lawsuits by resolving conflicts informally or through mediation or arbitration |
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Term
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Definition
| single issue in which one person gains at expense of the other |
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Term
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Definition
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Term
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Definition
| Cooperatively developing multiple deal packages while building long-term relationships |
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