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Chapter 10
CMST Vocabulary
53
Communication
Undergraduate 2
11/07/2011

Additional Communication Flashcards

 


 

Cards

Term
role relationships
Definition
a relationship in which the partners are interdependent while accomplishing a specific task, such as a server and a customer at a restaurant
Term
close relationships
Definition
a relationship that endures over time and that consists of interdependent partners who satisfy each other's needs for connection and social inclusion, feel an emotional attachment to each other, are irreplaceable to each other, and enact unique communication patterns
Term
relational culture
Definition
the notion that relational partners collaborate and experience shared understandings, roles, and rituals that are unique to their relationship
Term
family stories
Definition
bits of lore about family members and activities that are told and retold as a way for family members to constuct a sense of family identity and meaning
Term
ritual
Definition
a repeated patterned communication event in a family's life
Term
wholeness
Definition
a principle that states that we can't fully understand a system by simply picking it apart and understanding each of its parts in isolation from one another
Term
hierachy
Definition
a principle that states that all relationships are embedded within larger systems
Term
subsystems
Definition
lower-level systems of relationship, such as a sibling relationship within a family
Term
suprasystems
Definition
higher-level systems of relationship, such as a neighborhood consisting of several families
Term
boundaries or openness
Definition
a systems principle referring to the fact that hierarchy is formed by creating boundaries around each separate system (e.g., a brother and sister, the family as a whole, and so forth). however, human systems are inherently open, which means that information passes through these boundaries.
Term
calibration
Definition
the process of systems setting their parameters, checking on themselves, and self-correcting
Term
recalibrate
Definition
adjust a relationship to accommodate changing needs of the parties
Term
positive feedback
Definition
feedback that causes a system to recalibrate and change
Term
negative feedback
Definition
feedback that causes a system to reject recalibration and stay the same
Term
equifinality
Definition
the ability to achieve the same goals (or ends) by a variety of means
Term
autonomy and conection dialectic
Definition
the tension between our desire to be independent or autonomous while simultaneously wanting to feel a connection with our partner
Term
novelty and predictability dialectic
Definition
our simutaneous, opposing desires for excitement and stability in our relationships
Term
judgement and acceptance dialectic
Definition
our desire to criticize a friend as opposed to accepting a friend for who he or she is
Term
affection and instrumentality dialectic
Definition
the tension between framing a friendship with someone as an end in itself (affection) or seeing it as a means to another end (instrumentality)
Term
internal dialectics
Definition
tensions resulting from oppositions inherent in relational partners' communication with each other
Term
external dialectics
Definition
tensions between oppositions that have to do with how relational partners negotiate the public aspects of their relationship
Term
public and private dialectic
Definition
the tension between how much of a friendship is demonstrated in public and what parts are kept private
Term
ideal and real dialectic
Definition
the tension between an idealized vision of friendship and the real friends one has
Term
costs
Definition
those things in relational life that we judge as negative
Term
rewards
Definition
those parts of being in a relationship that we find pleasurable
Term
comparison level
Definition
a person's standard level for what types of costs and reqards should exist in a given relationship
Term
comparison level for alternatives
Definition
a comparison of the costs and rewards of a current relationship to the possibility of doing better in a different relationship
Term
relative power position
Definition
a situation in which a partner in a relationship believes he or she has a higher power status than the other partner, and so will engage in risky strategies without fearing the costs
Term
initiating stage
Definition
the first stage in the coming together part of Knapp's model of relationship development, in which two people notice each other and indicate to each other that they are interested in making contact
Term
short-term attraction
Definition
a judgement of relationship potential that propels us into initiating a relationship
Term
long-term attraction
Definition
judgement of a relationship that makes us want to continue a relationship after initiating it. this attraction sustains and maintains relationships
Term
experimenting stage
Definition
a stage in the coming together part of Knapp's model of relationship development in which two people become acquainted by gathering information about each other
Term
small talk
Definition
conversational interactions that are relaxed, pleasant, uncritical, and casual
Term
intensifying stage
Definition
a stage in the coming together part of Knapp's model of relationship development in which the intimacy between the partners intensifies
Term
integrating stage
Definition
a stage in the coming together part of Knapp's model of relationship development in which two partners form a clear identity as a couple
Term
bonding stage
Definition
the ifnal stage in the coming together part of Knapp's model of relationship development, in which partners make a public commitment to their relationship
Term
differentiating stage
Definition
the first stage in the coming apart section of Knapp's model of relationship development, in which two people begin to notice ways in which they differ
Term
circumscribing stage
Definition
a stage in the comping apart section of Knapp's model of relationship development in which two people's communication behaviors are restrained so that fewer topics are raised (for fear of conflict), more issues are out of bounds, and they interact less
Term
stagnating stage
Definition
a stage in the coming apart section of Knapp's model of relationship development in which circumscribing is extended so far that a couple no longer talks much except in the most routinized ways
Term
imagined conversation
Definition
a conversation with oneself in which one partner plays the parts of both partners in a mental rehearsal
Term
avoiding stage
Definition
a stage in the coming apart section of Knapp's model of relationship development in which two partners stay away from each other because they feel that being together is unpleasant
Term
terminating stage
Definition
the last stage in the coming apart section of Knapp's model of relationship development, in which a relationship is ending
Term
networking
Definition
in relational development, finding out information about a person from a third party
Term
offering
Definition
putting oursevles in a good position for another to approach us in a social situation
Term
approaching
Definition
providing nonverbal signals that indicate we'd like to initate contact with another person, such as going up to a person or smiling in that person's direction
Term
sustaining
Definition
behaving in a way that keeps an initial conversation going, such as asking questions
Term
affinity seeking
Definition
emphasizing the commonalities we think we share with another person
Term
preventative maintenance
Definition
paying attention to our relationships even when they are not experiencing troubles
Term
relational transgressions
Definition
negative behaviors in close relationships, such as betrayals, deceptions, and hurtful comments
Term
corrective maintenance
Definition
repairing a relationship when it runs into trouble
Term
metacommunication
Definition
communication about communication
Term
apology
Definition
a simple statement like "i am really sorry"
Term
account
Definition
an explanation for a transgression that may accompany an apology
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