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Chapter 1 Terms
Chapter 1 Comm 150 CU
37
Communication
Undergraduate 1
09/20/2011

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Term
Communication
Definition
The process of creating or sharing meaning in informal conversation, group interaction or public speaking
Term
Participants
Definition
Individuals who assume the roles of senders and receivers during an interaction
Term
Messages
Definition
Verbal utterances, visual images and nonverbal behaviors to which meaning is attributed during communication
Term
Meanings
Definition
Thoughts in our minds and interpretations of others' messages
Term
Symbols
Definition
Words, sounds, and actions that are generally understood to represent ideas and feelings
Term
Encoding
Definition
The process of putting our thoughts and feelings into words and nonverbal cues
Term
Decoding
Definition
The process of interpreting another's message
Term
Psychological Interference
Definition
Internal distractions based on thoughts, feeling or emotional reactions to symbols
Term
Internal Noise
Definition
Thoughts and feelings that compete for attention and interfere with the communication process
Term
Semantic Noise
Definition
Distractions aroused by certain symbols that take our attention away from the main message
Term
Feedback
Definition
Reactions and responses to messages
Term
Communication setting
Definition
The different communication environments within which people interact, characterized by the number of participants and the extent to which the interaction is formal or informal, also called communication context
Term
Intrapersonal Communication
Definition
The interactions that occur in a person's mind when he or she is talking with himself or herself
Term
Interpersonal Communication
Definition
Informal interaction between two people who have an identifiable relationship with each other
Term
Small Group Communication
Definition
Two to 20 people who come together for the specific purpose of solving a problem or arriving at a decision
Term
Public Communication
Definition
One participant, the speaker delivers a prepared message to a group or audience who has assembled to hear the speaker
Term
Spontaneous Expressions
Definition
Messages without much conscious thought
Term
Scripted Messages
Definition
Phrasings learned from past encounters that we judge to be appropriate to the present situation
Example: "Please pass the sugar." Followed by "Thank You."
Term
Constructed messages
Definition
Messages put together with careful though when we recognize that our known scripts are inadequate for the situation
Term
Immediacy
Definition
The degree of liking or attractiveness in a relationship
Term
Control
Definition
The degree to which one participant is perceived to be more dominant or powerful
Term
Culture
Definition
Systems of knowledge shared by a relatively large group of people
Term
Ethics
Definition
A set of moral principles that may be held by a society, a group or an individual
Term
Ethical Dilemma
Definition
A choice involving two unsatisfactory alternatives
Term
Communication Competence
Definition
The impression that communicative behavior is both appropriate and effective in a given situation
Term
Credibility
Definition
A perception of a speaker's knowledge, trustworthiness, and warmth
Term
Social Ease
Definition
Communicating without appearing anxious or nervous
Term
Communication Apprehension
Definition
Fear or anxiety associated with real or anticipated communication with others
Term
Context
Definition
The setting which communication occurs, including what precedes and follows what is said
Term
Physical Context
Definition
A communication encounter's location, environmental conditions (temperature, lighting , noise level) distance between communicators, seating arrangements and time of day
Term
Social Context
Definition
The nature of the relationship that exists between the participants
Term
Historical Context
Definition
The background provided by previous communication episodes between the participants that influence understanding in the current encounter
Term
Psychological Context
Definition
The mood and feelings each person brings to a conversation
Term
Cultural Context
Definition
The values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society
Term
Channel
Definition
Both the route traveled by the message and the means of transportation
Term
Interference
Definition
Sometimes referred to as noise it is any stimulus that interferes with the process of sharing meaning
Term
Physical Interference
Definition
Sights, sounds, and other stimuli in the environment that can draw people's attention away from intended meaning
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