Term
|
Definition
| integrate personnel from various functional units to work together on a variety of projects within an organization |
|
|
Term
| enterprise resource planning (ERP) systems |
|
Definition
| enterprise systems to integrate data across and be comprehensive in supporting all the major functions of an organization |
|
|
Term
| ERP systems goal is to make information |
|
Definition
| dynamic and immediate (increasing usefulness and value of information) |
|
|
Term
|
Definition
| designed in 60's and 70's |
|
|
Term
| centralized systems to automate inventory management and production schedules used these languages |
|
Definition
|
|
Term
| material requirements planning systems (MRP) 1970's |
|
Definition
| planning product or parts requirements according to the master production schedule |
|
|
Term
| ERP systems were built on the foundational technology of |
|
Definition
|
|
Term
| ERP integrate info from these activities |
|
Definition
- manufacturing,
- distribution,
- accounting,
- finances,
- human resources management,
- project management,
- inventory management
- service and maintenance,
- transportation
|
|
|
Term
| Vendors assert that they have embedded the "______" of a business process in their software |
|
Definition
| best practices or leading practices |
|
|
Term
| Everytime an organization upgrades their ERP they also have to upgrade the _________ made to the system |
|
Definition
|
|
Term
| Implementing an ERP system "as is" |
|
Definition
|
|
Term
| ERP architecture is typically |
|
Definition
| package-driven architecture |
|
|
Term
| Two types of ERP system architecture |
|
Definition
| logical or physical (tiered) |
|
|
Term
| Logical architecture focuses on ___________ |
|
Definition
| supporting the requirements of the end users |
|
|
Term
| Physical architecture focuses on __________ |
|
Definition
| the efficiency (cost, response time etc) of the system |
|
|
Term
| e-Business focus on ________ while ERP systems focus on __________ |
|
Definition
| external integration (interorganicational); internal data integration |
|
|
Term
| e-Business is a _______ technology where ERP is an _______ technology |
|
Definition
|
|
Term
| business process management |
|
Definition
| the understanding, visibility, and control of business processes |
|
|
Term
| ERP system with significant modifications to the software package is sometimes called a ________ |
|
Definition
|
|
Term
|
Definition
| period from go-live for about 90 days after |
|
|
Term
|
Definition
SAP
Oracle
Infor
Microsoft
Lawson
SSA Global
Epicor |
|
|
Term
|
Definition
| service oriented architecture |
|
|
Term
| ERP systems implementation is a ___________ |
|
Definition
| complex organizational activity |
|
|
Term
| ERP systems implementation requres a strong ___________ |
|
Definition
| project management oversight |
|
|
Term
| ERP systems provide ___________ and ___________ for an organization |
|
Definition
| improved; added functionality |
|
|
Term
| systems integration means you allow ___________ IS to communicate or integrate and share information ___________ with one another |
|
Definition
| heterogeneous; seamlessly |
|
|
Term
|
Definition
| compartmentalized operating units isolated from their environments |
|
|
Term
| midlevel management focuses on ___________ |
|
Definition
| tactical issues and execution of organizational policy to ensure that the company is accomplishing its strategic objectives |
|
|
Term
| lower-level management focuses on ___________ |
|
Definition
| day-to-day operations of the company |
|
|
Term
| horizontal or functional silos |
|
Definition
breaking organization into functional paradigm: planning, organizing, coordinating, commanding and controlling
then into POSDCORB |
|
|
Term
| functional silo problem gave birth to ___________ because planning was often shortsighted and focused on divisions instead of the corporation |
|
Definition
| business process reengineering (BPR) |
|
|
Term
| TPS support the organizations ___________ and record every ___________ whether it is a sale, a purchase, or a payment |
|
Definition
|
|
Term
| management information systems (MIS) |
|
Definition
| reporting systems that categorize and organize information as required by the midlevel managers |
|
|
Term
| decision support systems (DSS) |
|
Definition
| analytical systems that use mathematical equations to process data from TPS to assist managers in conducting what-if analyses |
|
|
Term
| executive support systems (ESS) |
|
Definition
| provide a visual dashboard of strategic information to top level management in real time |
|
|
Term
| benefits of system integration |
|
Definition
- increased revenue and growth
- leveling the competitive environment
- enhanced information visibility
- increased standardization
|
|
|
Term
| limitations of system integration |
|
Definition
- high initial set-up costs
- power and interdepartmental conflicts
- long-term and intangible ROIs
- creativity limitations
|
|
|
Term
| Change in ___________ and ___________ are necessary precursos to ERP implementation |
|
Definition
| business processes; systems integration |
|
|
