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CHAPTER 05 MOSBY´S ESSENTIALS FOR NURSING ASSISTANTS
UNDERSTANDING THE PERSON
35
Health Care
Professional
01/16/2013

Additional Health Care Flashcards

 


 

Cards

Term
BODY LANGUAGE
Definition
Messages sent through facial expressions, gestures, posture, hand and body movements, gait, eye contact, and appearance
Term
COMATOSE
Definition
Being unable to respond to verbal stimuli
Term
CULTURE
Definition
The characteristics of a group of people, language, values, beliefs, habits, likes, dislikes, customs-passed from one generation to the next
Term
DISABILITY
Definition
Any lost, absent or impaired physical or mental function
Term
HOLISM
Definition
A concept that considers the whole person, the whole person has physical, social pyschological, and spiritual parts that are woven together and cannot be separated
Term
NEED
Definition
Something necessary or deisired for maintaing life and mental well-being
Term
NONVERBAL COMMUNICATION
Definition
Communication that does not use words
Term
RELIGION
Definition
Spiritual beliefs, needs and practices
Term
VERBAL COMMUNICATION
Definition
Communication that uses written or  spoken words
Term
According to psychologist Abraham Maslow what must be met for a person to survive and function?
Definition
BASIC NEEDS
Term
Name the five basic needs for life as described by Maslow?
Definition

 

*Self-esteem

*Love and belonging

*Safety and security

*Physical

 

(Lower levels must be met before the higher level needs) 

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Term

The care plan includes the personś cultural and religious practices. You must respect and accept the personś culture?

True

False 

Definition
TRUE
Term
Some patients, residents do not adjust well to disability, name some types behavior that they may exhibit?
Definition

*Anger
*Demanding behavior

*Self centered behavior
*Agressive behavior
*Withdrawal 
*Inappropriate Sexual behavior

 

Term
For effective communication you should follow the rules of communication -they are :
Definition

1. Use words that have the same meaning for you and the person.


2. Avoid medical terms and words not familiar to the person


3. Communicate in a logical and orderly manner,do not wander in thought


4. Give facts and be specific

5. Be brief and conscise 



 

Term
Follow these rules for Verbal Communication:
Definition

1. Face the person, look directly at the person

2. Position yourseld at the person´s eye level,  

    Stand, squat or sit by the person

3. Speak  clearly, slowly, and distinctly

4. Control the loudness of your voice

5. Do not use slang or vulgar words

6. Repeat information as needed

7.Ask one question at a time

8. Do not shjout, whisper or mumble

9.Be kind courteous and friendly

 

Term
What are some methods of communication ?
Definition

Listening

Direct Questions

Open-Ended Questions

Clarifying

Silence 

Term
Communication Barriers prevent the sending and receiving of messages- Some ways that communication fails are :
Definition

Language

Cultural Differences

Changing the subject

Giving Opinions

Talking a lot when others are silent

Failure to listen

Pat answers

Illness and disabilities

Age

Term
You work in a health care agency.  You focus on :
Definition
The person as a physical, psychological, social and spiritual being
Term
Which basic need is most essential?
Definition
Safety and Security
Term
When a person says ¨what are they doing to me¨ Which basic needs are not being met?
Definition
Safety and Security needs
Term
A person wants care at a certain time and in a certain way, nothing seems to please him. The person is most likely demonstrating 
Definition
Demanding behavior
Term

Verbal reflection is the truest reflection of a personś feelings 

True

False

Definition
False
Term

Which is not a barrier to communication?


a. using silence

b. giving your opinions

c. changing the subject

d. Illness

Definition
a. using silence
Term
Who is the most important person in the agency?
Definition
The patient or resident
Term
Persons in hospitals and nursing centers feel safer and more secure if they know what will happen.  For every task performed the person should know?
Definition

Why is it needed?

Who will do it?

How will it be done?

What sensations or feelings to expect?

Term
The meaning of touch depends on?
Definition
Culture
Term
When writing messages to communicate with a resident you need to ?
Definition

*Be brief and conscise

*Use a black pen on felt paper

*Print in large letters

Term
Communication that uses written or spoken words is ?
Definition
Verbal Communication
Term
Which needs are most important for survival
Definition
Physical
Term
A resident stays in his room most of the days. He does not attend activities, he does not talk to his family when they visit. This behavior is ?
Definition
Withdrawal
Term

Inappropriate sexual behavior is always intentional

 

True

False

Definition
False
Term
A person from whom you are caring for cannot speak or read, How should you communicate with the person?
Definition
Follow the care plan
Term

Non verbal message more truly reflects a person´s feelings that words do

True 

False

Definition
True
Term
Which communication methods focuses on certain information?
Definition
Direct Questions focus on certain information. You ask the person something you need to know
Term
This means unable to responds to verbal stimuli
Definition
COMATOSE
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